Dont buy Pivot 2.0s :)

CalumSKIout here charging 500$ after tax for both heelpieces to crack and fall off after 22 days of mid tier park skiing

shout out look bindings for trying to fix what wasnt broken, and made it infinitely worse
https://www.newschoolers.com/videos/watch/1104682/7860AABC-14F8-4A95-804C-63B6D86B4C62-mov

jfpThere's a long thread on here about this and they'll replace them I think if you contact them . I have them too and have yet to have any cracks but have seen this with others in that thread.

CalumSKIive been contacted by 4 others with the exact same issue. i did a warranty claim two months ago, but whats warranty on a faulty design?

tdolloSounds like there was a batch made around September 2024 that had some issues

CalumSKIhate to be a hater but i wish they held back on the release until they had durability locked. I find it super hard to believe that the testers (who are 10x the skier i am at least) didnt run into this same issue. it seems to be because the new bumpers on the heel piece led to them having to redesign the cover near the rear window

PartyBullshiitIt was a bad batch. That’s why they weren’t running into the issues with testers. It was something with that specific batch of plastic composites. That’s why they’re replacing them under warranty with the new batches. Next year will be only 2.0 so it ain’t the design.

memmettI tried to warranty mine and they just told me to not step on the bindings to get out

jfpDid yours crack?

jfpSame for me. I'm so used to kicking them off but apparently need to use the pole tips in those slots to avoid cracking em .

mrk127this post made by marker gang

mrk127pppppppppp pivot moment

this post made by marker gang

Farmville420There's only one binding in the world and it ain't marker

iDontHitRailsMine did the same thing after 3 days on hill because i carved a turn. stick to the 1.0 these things are garbage

CalumSKIwould b cool if look would reimburse all those who claim warranty from the september batch, cause this is getting very lame on their part to not even make an announcement to people who’ve bought them thusfar

SofaKingSicknot saying this is the consumers' fault AT ALL but this is an example of why i almost never get brand new products. let them figure out the kinks and issues and then i'll consider it

CalumSKIlike i 100% agree with you, but like logically RnD would have come across this same issue. Its a set of bindings with essentially the same design since the fks, not a brand new car having recalls or something. just kinda lame that they arent responding to claims positively, if they even respond

PartyBullshiitNo r&d would not have come across this. As was already explained this was from
a bad batch of plastic. It’s not a design flaw. The test units were not affected by the bad plastic so they never encountered the issue.

not sure how familiar you are with manufacturing processes but bad batches happen all the time across product lines.

Typically a company would do a recall for that batch line run. Lookin is choosing not to do that I assume because the failure rate vs production number are extremely low. So they’re handling it the route of warranty replacement instead. The reality is there are tons of 2.0’s out there without issue. Majority of users do not stomp on their bindings.

CalumSKIokay so they sent out a faulty product and have been telling people not to use the new heel piece design as intended. Any way you spin this makes it look bad on look. also the majority of people don't step out of bindings? very curious indeed

"The reality is there are tons of 2.0’s out there without issue." for real? you should check out looks instagram comments every time they promote the blue steel lmaoooo
realistically, the only right thing customer service could do for a broken "batch" of bindings would be to reimburse, provide 1.0s for next to nothing cost wise, or send out new heel pieces to every warranty claim for free

PartyBullshiitMajority of users do not stomp on their bindings.

SofaKingSickHaha you're kidding right

...right?

SofaKingSickHaha you're kidding right

...right?

mrk127Pivots:
-Eat fingers
-brakes are made of noodles
-brakes are $100
-brakes screw into the core
-have basically no forward pressure adjustability
-no afd adjustment
-look dope

Markers:
-less expensive
-brakes last twice as long, cost a 1/4 the price, and are easy to swap
-forward pressure adjustment is quick and easy
-new gen jester has bomb durability
-20mm of boot adjustably
-50mm of boot adjustably with a demo heel plate
-old gen heel kinda sucked but the new gen fixed the issues.
-still look nice
-aren't tyrolias


All of my skis have a quiver killers with a marker alpine pattern for easy part swapping. I will die on this hill

Eli.braun98Tf do you mean? I never see someone getting out of their bindings with their poles. If a binding cannot be stomped on to release then it's a garbage binding. Also didn't look add the rubber bumpers to help with people stomping out of their bindings?

ZachRyanPole for first ski and boot for second ski.

Rubber bumpers help big time with your boot to grip as you step out of it and not slide like the old pivots which would lead to sometimes not releasing or the heel piece popping back up. Thats also why they added metal to the little rectangular hole which your pole is meant to be inserted in to take off your binding.

So yes many people like to stomp their binding off with their ski, however than is a lot of force with a metal edge hundreds if not thousands of time over the life span of a pivot, which although you think means is a garbage binding, In reality is not the intended use or proper way to take off a pivot or any binding.

Almost all manufacturers have a small indent in the heel piece, intended for a ski pole, which is the intended way to take off a binding. If you know how to use ski poles its actually pretty quick and easy to pop your first binding off with your pole and your second off with the boot.

Sorry for all my no pole homies, you can ignore everything I just said, or try skiing with poles.

mrk127Pivots:
-Eat fingers
-brakes are made of noodles
-brakes are $100
-brakes screw into the core
-have basically no forward pressure adjustability
-no afd adjustment
-look dope

Markers:
-less expensive
-brakes last twice as long, cost a 1/4 the price, and are easy to swap
-forward pressure adjustment is quick and easy
-new gen jester has bomb durability
-20mm of boot adjustably
-50mm of boot adjustably with a demo heel plate
-old gen heel kinda sucked but the new gen fixed the issues.
-still look nice
-aren't tyrolias


All of my skis have a quiver killers with a marker alpine pattern for easy part swapping. I will die on this hill

CalumSKIokay so they sent out a faulty product and have been telling people not to use the new heel piece design as intended. Any way you spin this makes it look bad on look. also the majority of people don't step out of bindings? very curious indeed

"The reality is there are tons of 2.0’s out there without issue." for real? you should check out looks instagram comments every time they promote the blue steel lmaoooo
realistically, the only right thing customer service could do for a broken "batch" of bindings would be to reimburse, provide 1.0s for next to nothing cost wise, or send out new heel pieces to every warranty claim for free

Eli.braun98Tf do you mean? I never see someone getting out of their bindings with their poles. If a binding cannot be stomped on to release then it's a garbage binding. Also didn't look add the rubber bumpers to help with people stomping out of their bindings?

PartyBullshiitYou NEVER see someone use poles to get out of their bindings? wtf are you talking about. Literally majority of people at any base use poles to get out. The minority is stomping on their shit. Maybe solely in the park that’s the case but on any major hill majority of people are using poles. It’s literally the reason look added the metal cup to the heel.

PartyBullshiitYou NEVER see someone use poles to get out of their bindings? wtf are you talking about. Literally majority of people at any base use poles to get out. The minority is stomping on their shit. Maybe solely in the park that’s the case but on any major hill majority of people are using poles. It’s literally the reason look added the metal cup to the heel.

dopesnowenjoyerSerious question how do you use poles to get out of bindings? Like my poles just bend and it's really hard to get enough force into the heelpiece so I don't ever do it.

jfpRegardless these bindings were SPECIFICALLY designed to be kicked out of hence the " rubber " strips to protect the heel peice.
Take a lap.

PartyBullshiitOk and if they crack they’ll replace them free of charge under warranty. I don’t see what the problem is. They’re not denying warranty claims for people who have had issue and the new production runs don’t have the plastic issues anymore. It’s really not a big deal.

CalumSKIexcept that is the whole point of the thread, is that they haven't responded to any claims lmao
not a soul I know with this issue has had new heel pieces sent to them

PartyBullshiitI know for a fact every person I’ve spoke with has had a response. I can’t confirm if they’re received the replacements or not. @partyandBS were you given an eta? I know you got responses

PartyBullshiitI know for a fact every person I’ve spoke with has had a response. I can’t confirm if they’re received the replacements or not. @partyandBS were you given an eta? I know you got responses

CalumSKI4 of my homies never got a response, and my claim for 2 months ago got buried somewhere
hopefully they respond to my second one or third time might be the charm

**This post was edited on Jan 28th 2025 at 3:22:34pm

partyandBSthey didnt reply to me at first either. then they were put on blast on here an they dm’d me. turns out im the problem lol. i put .con instead of .com for my email address. you know, like an idiot. they had actually tried to email me the following day.

i would check you spam from around the time you initially inquired. i think they are aware of the shortcomings and are actively trying to mitigate it. i’ll let you know what they say to my inquiry as i followed up today.

CalumSKIexcept that is the whole point of the thread, is that they haven't responded to any claims lmao
not a soul I know with this issue has had new heel pieces sent to them

CalumSKIkk word thanks bro
keep me posted!

tdolloI have handled a handful of warranty claims for the 2.0s and they've always been approved. Replacement heel covers were sent out and given to the customer within a week of the claim being submitted