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I took my skis into my local shop where I got them mounted to get my pivots looked at because I was feeling a little bit of boot movement in the bindings and I’d rather have them do a torque test and make sure they’re dialed. Today I get a call that my heel piece sheared off and they were asking if I wanted to buy another set so they could do a remount. I drove over there and sure enough, my shit was completely detached. The kid that broke them initially offered to just replace the heel piece using the existing holes but the owner shot that down real quick and said I need to buy a full new set so I just grabbed my skis and walked out, to which the owner followed me out to my car and said I still owe $65 for the “calibration fee”. Such a fucking joke.
I’m sure it’s possible that the turntable was cracked underneath the little plate and I just couldn’t see it, but like gahhhhhdamn. Those are pretty much my only skis rn and apart from the tiny bit of wiggle room I’ve been skiing them as-is without issues. Am I unreasonable for expecting the shop to make it right? And do I have any hope for any warranty assistance from Look? Pretty bummed:(