Replying to Wells Lamont quality gone downhill?

Been rocking a pair of wells lamont mittens for the past year or so and they were starting to get beat up so I ordered a new pair, specifically the Level 1 collaboration.


I got an XL and they are SIGNIFICANTLY smaller than my previous XL pair and even my roommates Large pair. Whatever maybe they’ll stretch out right?

3rd lap down the hill with them I noticed a huge hole in the liner on the end of one of the fingers, and every time I take off the mitten more insulation comes out.

anyone else experience this? hoping I got a defective pair but it would really suck if they’re stuff is just trash now.