Capeesh Customer Support

BLandzThats pretty lame but aside from the customer service aspect u should buy some elastic string at a crafts store and make a new cinch yourself i’ve done it before its really easy

PimpChimpinThat’s probably what I may do but I feel as if they need to compensate me somehow. I didn’t even ski with the jacket on and it broke.

BLandzI totally agree with you, the only problem is that its a super small brand and a cinch is so cheap and easy to fix that if they send u anything via mail its gonna cost them way more money in shipping than any reasonable compensation you deserve for that so if I were u I would not waste any time, fix the jacket yourself, and hope they give u store credit or something.

Not tryna start shit because I cant read their minds but I’ll bet any money they read ur message and probs think u want an exchange or something which is illogical to do from a business standpoint of a company that small for a cinch that costs next to nothing to fix. (Unless they are complete, selfless beauties)

-DanCan you post some pictures of how it's broken? I'll help if I can. I'm sure those homies would too but maybe just havent been tapped into their messages rn.

-DanSo it’s just slipped into the channel?

BLandzI’ll bet any money they read ur message and probs think u want an exchange or something which is illogical to do from a business standpoint of a company that small for a cinch that costs next to nothing to fix. (Unless they are complete, selfless beauties)

Turd__AuthorityIllogical from a business standpoint would be not replying timely to a customer message. Especially if you're a small business, word of mouth can end you quickly. I'm not saying they gotta bend over backwards for op but at least some sort of response and/or remedy would be warranted. All companies should have exchange policies and account for that in their budget.

PimpChimpinThe end of that string is supposed to go into that hole, however not sure how to keep it in there after feeding it through.

-DanBased on my experience with this feature on clothes the part of the string that is outside is not supposed to go in that hole. The other end of that string, which is in the channel, needs to come out of that hole.

PimpChimpingonna get some hate for this one

i bought a new giacca and before even skiing with it the bottom synch broke, thinkings it’s a manufacturer defect.

well I messaged them on insta and sent them an email. It’s been a week since I’ve messaged them on insta and 5 days since I emailed them. They have not responded to either (I think one week is a pretty generous response time)

I spent $250 on this jacket so for the synch to be breaking before even wearing it along with no customer support is ridiculous.

anyone else experienced this with capeesh?

skiermanLOL I fucking hate worthless pieces of shit like you. Oh no, the little cinch broke! What a fucking travesty! They better get you a new jacket, bro!!!

PimpChimpinOh no skierman doesn’t approve of me what will I do now 🙀

skierman"WHY ARE THEY TAKING SO LONG TO RESPOND!? MY JACKET IS COMPLETELY WORTHLESS WITHOUT THIS 5 CENT PIECE OF PLASTIC!!!!! THEY'RE RUINING MY SKI SEASON!!!!! I'M GOING TO TALK SO MUCH SHIT ABOUT THEM ON SOCIAL MEDIA! THAT'LL SHOW THEM!!!!"

CowboySkibopUnrelated to the context but is the Giacca more of like a windbreaker or legit jacket?

PimpChimpin250 dollars

PimpChimpinOverall it’s actually a really nice jacket other than the cinch but yeah it’s a little bit insulated hard to explain but it’s pretty warm, I’d say more jacket than windbreaker

skierman"WHY ARE THEY TAKING SO LONG TO RESPOND!? MY JACKET IS COMPLETELY WORTHLESS WITHOUT THIS 5 CENT PIECE OF PLASTIC!!!!! THEY'RE RUINING MY SKI SEASON!!!!! I'M GOING TO TALK SO MUCH SHIT ABOUT THEM ON SOCIAL MEDIA! THAT'LL SHOW THEM!!!!"

CowboySkibopOh sick, that’s what I was hoping for $250 lol, strongly considering but might be sold out by the time I’m not broke

skiermanHey, you don't have to keep putting it out there. We all know you're acting like an entitled piece of shit.

SchoessLOL if this happened to you, we would see an all caps post immediately to ski gabber about how shit "x" brand is and how everyone that works there is a 12 year old tik tok shitter idiot pussy bitch that should drink bleach and and die instantly

skiermanTime for bed, you fat, drunk fuck