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December, 2024

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K2 warranty

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Skields
Posts: 18 - Karma: 188
So my 22 reckoners are starting to Delam at the tail, however the shop I bought them from is like 9 hours away, what’s the best way I could go to fix my sitch?
Mar 20 2022 8:36PM
5 0
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Biffbarf
Posts: 6863 - Karma: 73,336
SkieldsSo my 22 reckoners are starting to Delam at the tail, however the shop I bought them from is like 9 hours away, what’s the best way I could go to fix my sitch?


Call the shop and explain the situation. If they're homies they'll be able to hook it up
Mar 20 2022 8:41PM
3 0
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Farmville420
Posts: 4887 - Karma: 63,114
K2 has a 2 or 3 year warranty from purchase date. Meaning when you buy this you have 2 or 3 years to claim it, not 2 or 3 years from when the skis were released. You got a receipt right? Might be able to just go right through K2.
Mar 20 2022 11:39PM
1 0
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Casey
Posts: 7891 - Karma: 24,960
Farmville420K2 has a 2 or 3 year warranty from purchase date. Meaning when you buy this you have 2 or 3 years to claim it, not 2 or 3 years from when the skis were released. You got a receipt right? Might be able to just go right through K2.


They might have him ship the skis to the location he bought them and the retailer deals w k2 from there is my guess.
Mar 20 2022 11:42PM
3 0
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TOAST.
Posts: 7559 - Karma: 37,314
K2 needs to scrap the reckoner, fun ski but shit durability compared to past models.
Mar 21 2022 7:20AM
5 0
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Farmville420
Posts: 4887 - Karma: 63,114
TOAST.K2 needs to scrap the reckoner, fun ski but shit durability compared to past models.

Only reason I haven’t pulled trig and copped them. So weird especially cuz I’ve been on poachers since 2019 riding them through the parking lot to my car every time I ski and they’re still mint
Mar 21 2022 1:16PM
1 0
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rodwavefan
Posts: 36 - Karma: 229
I’m sending mine back to k2. I sent them a email and they were really helpful. Think im gonna end up getting next years graphic
Mar 21 2022 1:35PM
1 0
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Pipe_Munky
Posts: 10888 - Karma: 2,184
I ran K2 Canada's warranty dept for about 5 years and this was pretty common

1) call your shop and explain what happened
2) if they are good they will call K2 and get you an RA#
3) you ship the skis to K2 with the RA# written on the box
4) have shop get K2 to ship your replacements directly to you
Mar 22 2022 12:13PM
0 0
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