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hi_vis360
November, 2024

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App is freezing frequently

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_IRRELEVANT_
Posts: 944 - Karma: 4,425
I’m on a iPhone 11 and about every time I use the app it will randomly lock up and freeze and I’ll have to close the window seems like it’s been getting more frequent lately too
Dec 5 2020 3:46PM
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BrandoComando
Posts: 1486 - Karma: 18,758
_IRRELEVANT_I’m on a iPhone 11 and about every time I use the app it will randomly lock up and freeze and I’ll have to close the window seems like it’s been getting more frequent lately too


iPhone XR checking in. Same issue. Must be a bug in the iOS app
Dec 31 2020 11:35AM
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_IRRELEVANT_
Posts: 944 - Karma: 4,425
BrandoComandoiPhone XR checking in. Same issue. Must be a bug in the iOS app

Seems like they are ignoring it which sucks if you actually want to use the app
Jan 2 2021 11:26AM
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Flynnski
Posts: 112 - Karma: 900
Pls fix
Jan 5 2021 7:41PM
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Dr.Zorko
Posts: 929 - Karma: 6,039
Sorry, this is something we've investigated on many occasions. Unfortunately, we haven't been able to replicate it in a way that is reliably predictable, and therefore unable to identify the cause. What are you guys in the middle of doing specifically when if freezes? Scrolling through forums? Reading an article? Trying to watch a video?
Jan 7 2021 4:47PM
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_IRRELEVANT_
Posts: 944 - Karma: 4,425
Seems to freeze when scrolling forums but that is the majority of what I do, have also found that the new karma leader board is a hot spot as many times I will open it and it will display the list then let me scroll once and freezes
Jan 7 2021 5:03PM
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_IRRELEVANT_
Posts: 944 - Karma: 4,425
It also happens when I try to load profiles sometimes. The wheel will spin but everything is locked up.
Jan 7 2021 5:05PM
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BrandoComando
Posts: 1486 - Karma: 18,758
It typically happens for me when scrolling within a single thread. I haven't experienced crashes watching videos, writing posts, or scrolling through the list of forums.
Jan 7 2021 6:16PM
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_IRRELEVANT_
Posts: 944 - Karma: 4,425
BrandoComandoIt typically happens for me when scrolling within a single thread. I haven't experienced crashes watching videos, writing posts, or scrolling through the list of forums.

Yeah this I should’ve clarified about threads
Jan 7 2021 6:17PM
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Dr.Zorko
Posts: 929 - Karma: 6,039
Thanks guys, we'll have another go at fixing this.
Jan 8 2021 10:03AM
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_IRRELEVANT_
Posts: 944 - Karma: 4,425
It also freezes a lot when your reading a thread, open another app and come back
Jan 10 2021 9:48PM
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clorox
Posts: 1728 - Karma: 4,863
The app crashes me when trying to upload a photo to a thread I make. Went to make the thread on desktop and the upload button is unresponsive.
Jan 17 2021 6:18PM
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SkiHillShiter
Posts: 185 - Karma: 1,285
I’m on my phone and it freezes a lot for me when I leave the app for a while and come back.
Jan 25 2021 6:34PM
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whatsamonad
Posts: 258 - Karma: 1,176
Mine freezes when I am scrolling a thread primarily
Jan 27 2021 12:31AM
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SammyDubz
Posts: 2168 - Karma: 7,222
fix this shit its been happening since the start of the app and hasn't changed
Feb 8 2021 4:15PM
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ColoradoDogfart
Posts: 2454 - Karma: 29,229
@eheath fix the app or I will take away your Nintendo DS privileges.
Feb 9 2021 4:17PM
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eheath
Posts: 61648 - Karma: 123,472
ColoradoDogfart@eheath fix the app or I will take away your Nintendo DS privileges.


Imagine thinking I have anything to do with backend development, talk to @TRVP_ANGEL
Feb 9 2021 4:18PM
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freestyler540
Posts: 13110 - Karma: 18,935
I have the same phone, same ios, same freezing problem. It occurs most frequently when thread are loading either from the menu bar or the alerts. Scrolling down happends but less often. Sometimes it freezes at the main page. The grey top bar is there but unresponsive and a white page with a loading logo goes on forever.

Hope this helps
Feb 22 2021 11:21PM
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_IRRELEVANT_
Posts: 944 - Karma: 4,425
Now that I think about it, it only happened once I got the 11 never with my old 6s
Feb 23 2021 10:03PM
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Casey
Posts: 7875 - Karma: 24,674
_IRRELEVANT_Now that I think about it, it only happened once I got the 11 never with my old 6s

I still have a 6 it freezes all the time. If it doesn’t crash and restart I will just open gmail or some other app to prompt a reboot.

unrelated complaint but just recently my alerts button is pinging for every new post in the forum, usually it was just when I was quote replied-I figured it was a settings issue but it’s not obvious to me which box turns this off. Suggestions appreciated
Mar 1 2021 12:50PM
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Mingg
Posts: 13992 - Karma: 49,651
CaseyI still have a 6 it freezes all the time. If it doesn’t crash and restart I will just open gmail or some other app to prompt a reboot.

unrelated complaint but just recently my alerts button is pinging for every new post in the forum, usually it was just when I was quote replied-I figured it was a settings issue but it’s not obvious to me which box turns this off. Suggestions appreciated


Go to the forum that you are getting alerts for and next to "new thread" there is an eye button. Click that and it should turn it off the alerts (:
Mar 4 2021 5:17PM
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Casey
Posts: 7875 - Karma: 24,674
MinggGo to the forum that you are getting alerts for and next to "new thread" there is an eye button. Click that and it should turn it off the alerts (:


Thank you!
Mar 4 2021 5:38PM
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