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Just had a customer rock up in our shop with ski boots he has been skiing in for 2 years, came back and says he got sold boots too small for him (they are a size smaller than what he should have) and wants a complete refund, but has skied in them for two seasons, and doesn't have proof of purchase. I was thinking he should get fucked but my manager is going to look into it for him, what would you guys do? lol
