Replying to Epic does it again

Epic claims they struggled with how best to compensate pass holders for last season’s loss.They couldn’t issue refunds so they came up with a credit for this year’s purchase.Now comes the good part when I tried to use my credit it was denied because the pass I needed this year was cheaper than last by a hundred bucks.I was told if I bought the pass for 300 more I could get my 120 credit....genius.I thought it was supposed to be compensation for last years loss not this years purchase.Epic is full of crap