Replying to Atomic hawx

Last year Atomic decided to change cuff adjustment screw.You used to be able to loosen torx screw and easily set your forward lean .Now even with the new tool the cuff doesn’t seem to loosen.Do you have to just force it forward or take the whole thing apart.I have had plenty of other Atomic’s I am not sure what improvement this new cuff screw makes.Seems like every move they make is to try to force you into the shops.They don’t even include the tool with your boots anymore. I had to go black market to get a tool