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KilaTsunami
October, 2024

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Epic failure

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Pyduck
Posts: 55 - Karma: 242
I recently called in to upgrade my Peak Pass.It did not go well.They say buy the new pass and we will notify your home resort and in 7 business days your refund will be processed.I hung up after upgrading with that bad feeling,first of all they said your home resort will call you.Needless to say that call never came.After 10 days I was told good news you are on the refund list.After A few days I called back and was told it should be no more than 2 or three more weeks??? What a scam with a credit card bill on the way and no refund I was now on the hook for 2 pass. I had to battle just to get my upgrade canceled.I am now part of the Vail sucks movement
Oct 29 2019 6:17AM
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Pyduck
Posts: 55 - Karma: 242

This had me running to the legal dictionary to find the meaning of phrase process.A lawyer friend said they might be hiding behind the missing ED as in processed.The whole process has given me ED for skiing Vail Resorts
Oct 29 2019 6:50AM
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