Replying to Volkl sent me free skis!

i was on a ski trip this weekend with my family at pineknob and i was just taking a run through the park but when i landed switch out of a little roller i noticed the tip of my skis (which i got at the beginning of this season) had a dark piece sticking out so i took it off looked at it and boom the actual edge came out and the base folded under it,I also did nothing for this to happen i hadnt crashed, or caught my tips on, or under anything. (i would show pics but i dont have my phone rn). so we went to the shop and they said they could fix it (they said it was the worse one theyve ever seen lol) but they needed them over night and we couldnt do that since we had to leave around 8:00 that night.

The next day my we called and emailed volkl and they are sending me some brand new Revolts :D
great customer service guys