Replying to Loose pivot 14 toepieces/improper mount?

Hey guys,

I had my look pivot 14’s mounted on my faction candide 1.0’s in early January at my local shop. I’ve ripped 3 days of park(nothing crazy) and a day of groomers. After my ride last night I noticed that not only one but both of my toepieces can lift a couple mm of my ski. Is this an issue with the cores of the factions or did my shop make a stupid mistake on a very expensive pair of skis?

Thanks in advance for any help or insight anyone can offer!