Skis mounted forward from true center. Help?

Tech owes you new sticks

BiffbarfTech owes you new sticks

Problem is I don’t think it’s worth it to drive all the way up there. I’ll try calling them but what good will that do if the sale has already been final. Not too sure if their service will be up to par with other shops.

Thats 3.5cm wtf... Do you happen to live in New Zealand?

TRVP_ANGELThats 3.5cm wtf... Do you happen to live in New Zealand?

Nah, the greatest ski state in the world: Indiana

That sucks not even a touring rig. I guess it’s good for skiing switch.

Take my advice and just go get some new skis OP SRS

(personal experience)

**This post was edited on Jan 28th 2019 at 9:22:18pm

bmpProblem is I don’t think it’s worth it to drive all the way up there. I’ll try calling them but what good will that do if the sale has already been final. Not too sure if their service will be up to par with other shops.

Say hey you guys really messed up the mount and that they need to make it right. Simple as that. They may offer a remount for free but you gotta make sure they know the integrity of the ski is compromised and it's on them so you need new boards.

Don't let them dick ya around, hold them accountable

bmpProblem is I don’t think it’s worth it to drive all the way up there. I’ll try calling them but what good will that do if the sale has already been final. Not too sure if their service will be up to par with other shops.

Go see them in person IMO

If you really mean more than an inch not cm then it seems like a big deal

Post pics of this huge caliper

BiffbarfSay hey you guys really messed up the mount and that they need to make it right. Simple as that. They may offer a remount for free but you gotta make sure they know the integrity of the ski is compromised and it's on them so you need new boards.

Don't let them dick ya around, hold them accountable

I'm tired of people on newchoolers acting like "the integrity of the ski is compromised" just because of some extra holes. Skis get remounted literally all the time, as long as the old holes are plugged it really doesn't make a much of a difference.

Show them their mistake, ask them to remount it, and for a refund for the inconveniences. But to act like a few extra holes is worth roughly 600 dollars for a new ski is absurd

Also, are you absolutely sure that they mounted it about 3cm forward from true center, not 3cm from the mark indicating the factory recommended mounting point? Not trying to accuse you because I can't see the ski, and they very well may have screwed up, but the recommended mounting line on that ski is about 3cm back from true center

How the hell is it absurd? They shouldn't be in the business of mounting skis if they can't fix their mistakes with new skis.

That attitude is why shops get away with doing dork ass shit like putting bindings an inch+ over true center. It's not rocket surgery. Verify mounting location with customer. Double check if neccessary, have it in writing. Measure 2, 3, 4 times. Drill once. If you're too stoned or stupid to do it right, it fucks over the shop... so don't fuck up or accept the consequences if you do.

Not rocket surgery.

wasatch_ratAlso, are you absolutely sure that they mounted it about 3cm forward from true center, not 3cm from the mark indicating the factory recommended mounting point? Not trying to accuse you because I can't see the ski, and they very well may have screwed up, but the recommended mounting line on that ski is about 3cm back from true center

No, I will post pictures. I was comparing them to my other skis to see how far back they were mounted by flipping one ski upside down and putting it next to the other on a wall. Normally the back binding point where the boot clicks in should be equal to the toe piece or HIGHER up the wall than the toe piece if mounted back. With these, the back binding was noticibly LOWER which is why I was confused at first.

Op, measure true center and mark it on the skis, then mark on your boot the boot center, then click the boot in - will make for a better pic

Only found a yardstick so used inches.

bmp

Only found a yardstick so used inches.

That would make a +1.125” measurement which is +2.86cm so basically +3cm. Not ideal.

At this point I’m just considering getting on foot specific HGH so so I can move up to some 29.5 boots.

Definitely give them a call and see what they can do. They may ask you to bring them back and if so, make the journey. As said above, definitely ask for a remount or refund as you are entitled to it (as long as company policy allows).

BiffbarfHow the hell is it absurd? They shouldn't be in the business of mounting skis if they can't fix their mistakes with new skis.

That attitude is why shops get away with doing dork ass shit like putting bindings an inch+ over true center. It's not rocket surgery. Verify mounting location with customer. Double check if neccessary, have it in writing. Measure 2, 3, 4 times. Drill once. If you're too stoned or stupid to do it right, it fucks over the shop... so don't fuck up or accept the consequences if you do.

Not rocket surgery.

Lol someone's got their panties in a bunch. Calm down, and politely explain exactly how the performance of the ski is affected. Like I said, skis get remounted literally all the time, people get new bindings, people buy used skis, people get different sized boots etc. Remounting a ski does not ruin it whatsoever, especially not to the point of needing to be replaced. Literally every shop tech or person who builds skis that I know has at some point owned or used skis that have been remounted. We trust it for ourselves, it's not a big deal. It's inconvenient, and the more times a ski has been mounted the harder it is to find a viable spot for a new binding, but the ski is not damaged to the point the of warranty. So again, go get a refund for the mount charge, get it moved back, and boom, you just got a free mount. They might even give you a discount on your next purchase. Bummer about the extra holes, but you're not gonna notice it while skiing at all.

Also, the recommended line on that ski is between 3 and 4 cm back from true center depending on the size, which is about 1.3 to 1.6 inches. So if op is measuring from the recommended to where the ski is currently mounted, it might actually be at true center. Idk, and I'm not trying to accuse him, but it's a possibility worth checking before driving 5 hours and demanding a new ski only to have the tech point out that it is in fact at true center. They very well may have made a mistake, and if so, op deserves a refund and a remount, but not a brand new ski. That'd be like breaking a boot strap and demanding a new boot

Funny.

I've been emailed by a certain NS popular ski manufacturer specifically how they wouldn't reccomend me skiing skis that have been mounted forward of the toe piece previous as it greatly increases the odds of breakage...

This was after they had helped me get new skis due to a poor mount.

This is sort of a related question...is the Boot sole center mark akin to true center, measure the length divide by two kind of center?

Or is there like a "core center" to account for different geometry of where the foot might sit in relation to the tips of the boots?

mystery3This is sort of a related question...is the Boot sole center mark akin to true center, measure the length divide by two kind of center?

Or is there like a "core center" to account for different geometry of where the foot might sit in relation to the tips of the boots?

This is a question for onenerdykid but I'm pretty sure it's just the tape pull centre.

mystery3This is sort of a related question...is the Boot sole center mark akin to true center, measure the length divide by two kind of center?

Or is there like a "core center" to account for different geometry of where the foot might sit in relation to the tips of the boots?

Core center is the skinniest point of the ski, which is usually also the apex of the camber on the ski, so for example race skis get mounted at core center. Boot center is another way of saying true center more or less.

SteezMcGeeCore center is the skinniest point of the ski, which is usually also the apex of the camber on the ski, so for example race skis get mounted at core center. Boot center is another way of saying true center more or less.

I think he's talking about the check mark on your boots which is the "boot centre" and he is asking whether thats the middle of the boot length or a calculated position based on the centre of the weighting of your feet in the boot.

A remount should solve your problem OP. As someone who has been and is currently skiing on more than 1 pair of remounted skis I can tell you it really doesnt change shit about how the ski preforms as long as the old holes are plugged and glued to keep moisture out of the core. 8 tiny holes won't make the ski noticeably softer at all nor will it make it weaker, theres still plenty of ski left in and around the areas drilled into.

Just get them remounted and see if the tech can do it for free cuz they fucked up. They're freaking park blanks, not exactly a ski that you need to take super good care of or worry if you change around the mount point.

I'll weigh in with a quasi legal analysis of this debate about situations in which the shop screws up your mount.

Various state and federal laws govern many kinds of implied warranties which exist even when there's no contract or warranty on paper. The primary one at issue here is what's called an implied warranty of good or proper workmanship, which means the work has to be done according to prevailing standards of workmanship. The prevailing standard of workmanship here is essentially just mounting the bindings correctly according to manufacturer recommendations and/or the customer's request to have them mounted in a specific and unambiguous place. Clear-cut examples of breaching the warranty would be things like:
1) The mount is somewhere it obviously shouldn't be. For example, there are two mount lines and you ask for one but get the other; or there's a single mount line but the bindings are mounted elsewhere and not at the customer's direction.
2) The mount violates a manufacturer or industry standard spec (e.g. it's crooked, backwards, etc., generally in some way that affects performance or safety)
3) The tech just messes up and has to do a second mount.

There are also instances in which mounting problems are at least partly attributable to a lack of clear agreement between the customer and the shop about where "center" is on the ski. Unless you say, "I want my bindings mounted exactly here at this marked line" and the shop does something else, they have not necessarily breached the implied warranty. You can argue all you want about how a tech should know that when you say "center" you mean some particular place, and maybe you're right, but not obviously so. That's a disagreement you're unlikely to "win" with a shop and you should probably just accept whatever they are or are not willing to do. You could try your hand at making this argument in court, and maybe you'd win, but that's another story.

In cases where the screw-up is obviously the shop's fault and there's no question about their failure to adhere to prevailing standards of workmanship, we next have to consider what kind(s) of harm you've suffered as a result, since the shop is only obligated to remedy an actual harm. OK, so what are some possible harms?
1) Loss of the money paid for the mounting job.
2) Cost of having the skis re-mounted.
3) Complete or partial loss of the performance (including safety and lifespan) of the ski compared to one that had been properly mounted.
4) Potentially the cost of purchasing new bindings with a different mount pattern.
5) Diminution of the resale value of the ski.

It's patently obvious that "just accept a refund for the mount job and let the shop re-mount" is not a reasonable remedy for any of the above damages *because it fails to compensate you for the harm you've suffered*. Take an exceptionally simple example: The shop screws up, admits its mistake, refunds your money, and re-mounts the skis. I don't think anyone here will argue that the re-mount doesn't diminish the value of the ski at all (at least in terms of resale). So let's suppose the re-mount diminishes the value by some unrealistically low number like $25. The shop owes you $25. End of story. The whole point of laws like these is to make the injured party whole. You either get paid the money you've lost or they return your skis to their original condition the only way possible, which is giving you new ones.

In some cases it would probably even be cheaper for the shop to just give you new sticks than to pay you money damages. In the case of new skis it costs a fraction of the retail price to replace them, it's better for the shop's reputation, and if the shop [incorrectly] believes a re-mount is exactly as good as new then they should be happy to re-mount them with demo bindings and rent them out.

The only reason the calculus often goes the other way is because some shops have learned that they can get away with dicking people around about this stuff, and by the looks of things on the internet, there are plenty of skiers who are OK with that. But that's not how any of this is supposed to work.