Replying to Alpine Shop, VT Reviews?

Hey NS, I picked up a pair of bindings from Alpine Shop in Burlington, VT. When I went the employee(s) I dealt with seemed well informed about the sport and it seemed to be a reputable shop and too me, the experience was positive. Ended up buying a pair of bindings there for my new J's; I was told they would mount for free as well. Anyways, my GF goes in there a couple weeks later to also pick up a pair of bindings and she had a completely different experience, the sales guys and techs hassled her over pricing/what bindings would fit her skis, telling her that only a 100mm binding would fit a 90mm waist, and then ended up telling her that mounting would not be free (we are both mounting to a new pair of J's fyi).

So this got me wondering if anyone has any input or experiences with the shop. do trust the techs to mount their bindings, do they deserve the business, etc. I have NO problem going to another shop and paying to have my bindings mounted either. Any and all input would be great! Would hate to spend all this $$ on skis and bindings and have it wasted to a botched job or go to a bad shop.

(Wasn't sure what thread this belonged to, SG or Gear, decided both couldn't hurt)