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December, 2024

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Revision Skis

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SteadySpaghetti
Posts: 151 - Karma: 750
I know there is already a thread about this and its very extensive with lot of arguments about how "core" revision is


In this thread I am wondering what the Hell we do when Skis get delayed from November to the "promised ship date of the first week of January at the latest but anticipate earlier shipping", and its the friday of this "first week of November" and Revision has $300 from each of us and we don't have skis or even a good customer support system.

Its bitchy to complain but honestly Ive lost almost all my faith in them.

They don't respond to Emails

when they do respond they give no update they just apologize for the inconvenience



Besides Never buy revision skis again, what do we do?
Jan 6 2017 10:13AM
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Lonely
Posts: 6810 - Karma: 63,109
There are already two threads on this.
Jan 6 2017 10:26AM
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Park_Ranger
Posts: 3825 - Karma: 8,635
Anyone know if the skis have shipped yet?
Jan 6 2017 11:22AM
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Young_patty
Posts: 3297 - Karma: 38,262
Only thing I've heard from them was just a retarded email that talked about how they've been this winter and had no mention of when my skis would show up.
Jan 6 2017 11:58AM
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a_burger
Posts: 5244 - Karma: 20,856
when mine get here I'm probably going to put bindings on them and ski them


there just skis, even if it's shitty I'm not gonna burn them in protest or some shit. Revision will probably suffer enough when their reputation tanks after this. Life goes on.
Jan 6 2017 12:03PM
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SammyDubz
Posts: 2168 - Karma: 7,222
a_burgerthere just skis, even if it's shitty I'm not gonna burn them in protest or some shit. Revision will probably suffer enough when their reputation tanks after this. Life goes on.


.
Jan 6 2017 12:09PM
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SteadySpaghetti
Posts: 151 - Karma: 750
SammyDubz.


Im not talking about protest I just think its kinda fucked that their customer support is so bad
Jan 6 2017 1:33PM
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SofaKingSick
Posts: 9390 - Karma: 61,887
SteadySpaghettitheir customer support is so bad


yeah ive spent a fair amount of time on here defending them to some extent because people really jumped on the hate train and ive really enjoyed my talismans

but their bad/nonexistent customer relations during this episode has been pretty shitty
Jan 6 2017 1:45PM
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SteadySpaghetti
Posts: 151 - Karma: 750
SofaKingSickyeah ive spent a fair amount of time on here defending them to some extent because people really jumped on the hate train and ive really enjoyed my talismans

but their bad/nonexistent customer relations during this episode has been pretty shitty


yeah thats what sucks like i know i will have fu once i get them, but if they keep delaying it with no customer support its just frustrating
Jan 6 2017 1:56PM
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leprechaunsissy
Posts: 645 - Karma: 237
SteadySpaghettiI know there is already a thread about this and its very extensive with lot of arguments about how "core" revision is


In this thread I am wondering what the Hell we do when Skis get delayed from November to the "promised ship date of the first week of January at the latest but anticipate earlier shipping", and its the friday of this "first week of November" and Revision has $300 from each of us and we don't have skis or even a good customer support system.

Its bitchy to complain but honestly Ive lost almost all my faith in them.

They don't respond to Emails

when they do respond they give no update they just apologize for the inconvenience



Besides Never buy revision skis again, what do we do?


Contact your credit card and file a fraud report; in all likelihood they will sort it out for you.
Jan 6 2017 2:56PM
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jbond3
Posts: 24 - Karma: 56
I ordered the Blink 176s on August 1st. Revision team has only sent me the one email that said they would be shipping skis out on the first week of January. The coupon code for $100 to their website is basically worthless because everything they have is sold out except for their skis. Real salty about the situation
Jan 11 2017 11:54AM
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N-Easterner
Posts: 15 - Karma: 18
File a complaint

https://www.stopfraudcolorado.gov/about-consumer-protection/complaint-forms/consumer-complaint-form

Looks like their address and phone number are here.
http://www.zoominfo.com/c/Revision-Skis-,-Inc./368683374

In the same boat, no skis, no refund, and no more contact after numerous emails to Revision Ski's.
Jan 12 2017 12:37PM
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CaveManSam
Posts: 10 - Karma: 37
I emailed them just the other day and still no response.
Jan 12 2017 7:53PM
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Park_Ranger
Posts: 3825 - Karma: 8,635
jbond3I ordered the Blink 176s on August 1st. Revision team has only sent me the one email that said they would be shipping skis out on the first week of January. The coupon code for $100 to their website is basically worthless because everything they have is sold out except for their skis. Real salty about the situation


Wow, they have had your money for almost six months and still no product or even a reply. Fuck that coupon, why would you want to rep anything with this brand on it?

Epic Planks/Revision Skis is the worst company in the ski industry. Which is a shame; they have some good dudes on their squad.
Jan 12 2017 8:45PM
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Session
Posts: 5402 - Karma: 22,484
Call your bank, have the charges reversed.
Jan 13 2017 2:23PM
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Hoodliving
Posts: 1033 - Karma: 1,877
Revision is toast, I feel bad for all of you that are waiting for the skis, and then will have them for 3 weeks before they self destruct in the park. Wonder how their warranty will work without skis to sell lol. I went through 3 pairs and got the new ones. They ran out of replacements and had to send me my money back. My guess is they are trying to get a loan from a bank to pay back everyone they fucked
Jan 14 2017 2:42AM
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jbond3
Posts: 24 - Karma: 56
N-EasternerFile a complaint

https://www.stopfraudcolorado.gov/about-consumer-protection/complaint-forms/consumer-complaint-form

Looks like their address and phone number are here.
http://www.zoominfo.com/c/Revision-Skis-,-Inc./368683374

In the same boat, no skis, no refund, and no more contact after numerous emails to Revision Ski's.


I was going to file a complaint but I don't know the company address or phone number.
Also, have you contacted your bank? If you did, was there any progress?

Please help
Jan 18 2017 2:35PM
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N-Easterner
Posts: 15 - Karma: 18
http://www.zoominfo.com/c/Revision-Skis-,-Inc./368683374


I used this info for my complaints.

Interesting how the people who complained on their Facebook got deleted.
Jan 18 2017 2:40PM
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rcn
Posts: 53 - Karma: 80
N-Easternerhttp://www.zoominfo.com/c/Revision-Skis-,-Inc./368683374


and that page got deleted. wtf
Jan 22 2017 9:13AM
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N-Easterner
Posts: 15 - Karma: 18
This WAS the page information. Clearly they don't want to be found. I'm sure the attorney generals office and the FTC won't have a problem looking up their business information.

This is the information we used filing the complaints for failure to deliver the product (skis) and failing to provide a refund.


Revision Skis , Inc.
8601 W Cross Dr. F5 # 145
Littleton, Colorado 80123
United States View Map >>

P: (720) 608-0251
F:
http://www.revisionskis.com
Description
Revision Skis is a freestyle skiing brand of twin tip skis that believes in and supports individuality with high performance expectations in mind.
Jan 22 2017 11:58AM
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N-Easterner
Posts: 15 - Karma: 18
http://www.zoominfo.com/c/Revision-Skis-,-Inc./368683374


Cut and paste all characters, it's still there.
Jan 22 2017 12:02PM
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rcn
Posts: 53 - Karma: 80
lol didnt see those characters was high af
Jan 22 2017 1:07PM
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N-Easterner
Posts: 15 - Karma: 18
Park_RangerAnyone know if the skis have shipped yet?



They are not shipping skis, or giving refunds. They refuse to respond to any emails.
SCAM
Jan 23 2017 11:16AM
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hemlockjibber8
Posts: 5990 - Karma: 3,620
NS needs to do a "Marketplace/Go PUblic" Consumer Advocate article on this. Let's get some hard hitting reporting and get a response from Revision. Surely Doug can get answers from them better than anyone.
Jan 23 2017 1:04PM
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ShimsPurred
Posts: 32 - Karma: -50
im in the same boat, tried to cancel and no reply after three emails.

If they don't reply soon i will be filing a fraud complaint and taking them to court
Jan 23 2017 3:24PM
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danbrown
Posts: 11939 - Karma: 21,833
ShimsPurredim in the same boat, tried to cancel and no reply after three emails.

If they don't reply soon i will be filing a fraud complaint and taking them to court


that's stupid. taking them to small claims court will cost you way more in fees than the cost of a pair of skis. file a chargeback with your credit card company and you'll get your money back. it's very easy.
Jan 23 2017 3:45PM
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ShimsPurred
Posts: 32 - Karma: -50
more for the principle, but yeh ill do that cheers! problem is im not form the us
Jan 24 2017 4:21AM
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