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November, 2024

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Problem viewing videos

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Emma_Watson
Posts: 4491 - Karma: 6,797
ayy

whenever I try to load videos uploaded to NS, i get a blank screen. However, I am able to watch vimeo/ youtube edits through the NS media player.

Any help??



cheers
Sep 25 2016 2:58PM
0 0
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Mr.Bishop
Posts: 22708 - Karma: 76,635
Emma_Watsonayy

whenever I try to load videos uploaded to NS, i get a blank screen. However, I am able to watch vimeo/ youtube edits through the NS media player.

Any help??



cheers


Can you throw me a Browser/OS/Device combo, plus a direct link to the video(s) in question?
Sep 26 2016 10:17AM
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nopoles
Posts: 2216 - Karma: 886
What page is this?
Sep 26 2016 3:55PM
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nopoles
Posts: 2216 - Karma: 886
Nevermind, just noticed the title in the bottom of the screencap.

It would help to know your browser/OS though.

Thanks
Sep 26 2016 3:57PM
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nopoles
Posts: 2216 - Karma: 886
Try this:

1. Visit your Settings page (Go to your Profile, click the Settings tab)
2. Scroll to the bottom of the page
3. Turn on "JW Player V7 Beta"

Tell me if that helps.
Sep 26 2016 3:59PM
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