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Purchased a certified used car....major issue noticed 2 weeks after driving

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KravtZ
Posts: 6637 - Karma: 2,627
So I bought a certified pre owned nissan xterra. Dealership absolutely sucked and it was a miserable experience but it was a good deal and I wanted the car.

I noticed about a week and a half - 2 weeks after I was not provided with a spare tire / jack even though on the certified checklist it said that they reviewed it and it was safe/tire pressure/tread life was fine.

I am in the process of dealing with the dealership but is there anything I can do? Or since I drove off the lot without noticing it is this my fault?

Im prepared to take this above the dealership's GM to the regional manager and so on if this is the case. The dealer already has 23 Better beurou (spelling) of business complaints against it since 2013 so obviously its a sketchy place.
9 years ago
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Dddsz
Posts: 3042 - Karma: 7,323
KravtZnissan xterra.


Here's where you went wrong.
9 years ago
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JayRich
Posts: 969 - Karma: 1,301
KravtZSo I bought a certified pre owned nissan xterra. Dealership absolutely sucked and it was a miserable experience but it was a good deal and I wanted the car.

I noticed about a week and a half - 2 weeks after I was not provided with a spare tire / jack even though on the certified checklist it said that they reviewed it and it was safe/tire pressure/tread life was fine.

I am in the process of dealing with the dealership but is there anything I can do? Or since I drove off the lot without noticing it is this my fault?

Im prepared to take this above the dealership's GM to the regional manager and so on if this is the case. The dealer already has 23 Better beurou (spelling) of business complaints against it since 2013 so obviously its a sketchy place.


I would assume that it would be considered breach of contract if it was in the certified checklist. They have to be a terrible dealership if there giving you trouble about a jack and spare tire though. I just bought a certified pre owned subaru, and it went super smooth.
9 years ago
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powderdrunkie
Posts: 2034 - Karma: 976
if it's just a jack and a spare tire you're only like $200 out. Doesn't sound too bad to me.
9 years ago
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KravtZ
Posts: 6637 - Karma: 2,627
SconnieHere's where you went wrong.


2012 xterra with 16,000 miles on it for less than $20k....great deal to me.

Go find yourself a truck based SUV with that type of mileage / price thats as capable as it. Perfect size for me as well. Looked into some midsize/full size trucks just a lot of metal to be driving around with on a daily basis.

Curious what you're driving man....
9 years ago
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Randy_Quench
Posts: 5447 - Karma: 4,348
Lol talk about a misleading title. You made it sound like the car was going to explode.
9 years ago
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uturn
Posts: 183 - Karma: 380
how is this a major problem, i don't have a spare on my truck, just buy a can of fix-a-flat and try not to run over nails
9 years ago
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HamFaceGirl
Posts: 5242 - Karma: 2,683
and you won't believe what happens next
9 years ago
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skierman
Posts: 8558 - Karma: 8,886
The law is not in place protect dumb asses from being dumb asses. Have fun with your Nissan.... hahahaha
9 years ago
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Shoey-Ski
Posts: 1649 - Karma: 6,199
skiermanThe law is not in place protect dumb asses from being dumb asses. Have fun with your Nissan.... hahahaha


Your grammar sucks man, go back to grade school
9 years ago
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ascent_studios
Posts: 2157 - Karma: 4,581
JayRichI just bought a certified pre owned subaru, and it went super smooth.


Same. What did you get? I got a 2011 Outback and its wicked nice. It has like 74k on it but it looks brand new
9 years ago
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californiagrown
Posts: 9794 - Karma: 2,014
KravtZSo I bought a certified pre owned nissan xterra. Dealership absolutely sucked and it was a miserable experience but it was a good deal and I wanted the car.

I noticed about a week and a half - 2 weeks after I was not provided with a spare tire / jack even though on the certified checklist it said that they reviewed it and it was safe/tire pressure/tread life was fine.

I am in the process of dealing with the dealership but is there anything I can do? Or since I drove off the lot without noticing it is this my fault?

Im prepared to take this above the dealership's GM to the regional manager and so on if this is the case. The dealer already has 23 Better beurou (spelling) of business complaints against it since 2013 so obviously its a sketchy place.

Dude, for all they know you're trying to scam them. You drove off the lot, you accepted the car and said everything is as it should be.

Unless you can prove the tire and Jack was not there, your shit outta luck. Let this be a lesson go never trust someone trying to make a buck off of you.
9 years ago
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JayRich
Posts: 969 - Karma: 1,301
ben_collinsSame. What did you get? I got a 2011 Outback and its wicked nice. It has like 74k on it but it looks brand new


Haha I also got a 2011 outback. Found one with 25k miles. It's spotless. I'm still stoked about it. They're perfect all weather cars
9 years ago
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ascent_studios
Posts: 2157 - Karma: 4,581
JayRichHaha I also got a 2011 outback. Found one with 25k miles. It's spotless. I'm still stoked about it. They're perfect all weather cars


Ya the steering is pretty stiff but overall I like it
9 years ago
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PeppermillReno
Posts: 4884 - Karma: -745
Wouldn't call this issue 'major'.

It sounds like you are already kicking up a huge fuss trying to get a free jack and spare from them anyway you can.


If this is the biggest problem with your new ride you got a good deal on then I'd be happy.
9 years ago
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JayRich
Posts: 969 - Karma: 1,301
Randy_QuenchLol talk about a misleading title. You made it sound like the car was going to explode.


haha the same thought went through my mind.
9 years ago
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JayRich
Posts: 969 - Karma: 1,301
Randy_QuenchLol talk about a misleading title. You made it sound like the car was going to explode.


haha the same thought went through my mind.
9 years ago
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KravtZ
Posts: 6637 - Karma: 2,627
aight so long story short....ended up bitching at the dealer for an entire week about getting the spare. They knew it wasn't on the car and claimed they "found it in the parts area laying around"...direct quote.


Had to escalate this to the guy who is the regional manager for the entire east coast for nissan...but ended up getting what I wanted. so all good.

other than that the xterra is such a rad car. Such a beast
9 years ago
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skierman
Posts: 8558 - Karma: 8,886
KravtZother than that the xterra is such a rad car.


hahaha... yeah sure.
9 years ago
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gapersarefriends
Posts: 2158 - Karma: 4,270
skiermanhahaha... yeah sure.


Have you ever been in an xterra/driven one? Or are you just writing this from the jealousy fueled bias of your '99 toyota corolla?
9 years ago
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skierman
Posts: 8558 - Karma: 8,886
gapersarefriendsHave you ever been in an xterra/driven one? Or are you just writing this from the jealousy fueled bias of your '99 toyota corolla?


No way, they're death traps.
9 years ago
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theabortionator
Posts: 52384 - Karma: 171,361
So no spare or jack and the tire tread and pressure were low?

Who cares?

Find a wheel your size for cheap at a junkyard. Get a jack for free or cheap on CL or at the store for cheap.

As far as tread and pressure you're kind of on their own.

Idk though. Honestly I can see being pissed but in terms of cars, how the thing runs is what matters. Whether it's a lemon and shitting the bed at the start, or a trooper that runs forever with minimal investment.


That said from my experience used dealerships and dealerships for repairs are pretty sketch a lot of the time.

Actually mechanics in general.
9 years ago
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daannnnieel
Posts: 5163 - Karma: 4,293
I don't really plan on buying anything from a dealership because no matter what you're getting fucked.
9 years ago
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1337
Posts: 31077 - Karma: 29,656
KravtZThe dealer already has 23 Better beurou (spelling) of business complaints against it since 2013 so obviously its a sketchy place.


This is also your problem...
9 years ago
1 0
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californiagrown
Posts: 9794 - Karma: 2,014
supermagician__I don't really plan on buying anything from a dealership because no matter what you're getting fucked.


Dealerships dont make a whole lotta money on new cars. They do make a killing on the cars that you trade in when buying a new car. Source: my best bud, the finance manager of one of the biggest dealerships in Oregon.
9 years ago
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