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hi_vis360
November, 2024

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Can't watch videos on NS player?

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.HERO
Posts: 479 - Karma: 3,676
For some reason I can't watch any videos on the NS player. I'm not sure if it's something on my end or an issue with NS. I have a mac and am using safari.

Thanks!
Apr 6 2016 7:50PM
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fries
Posts: 2978 - Karma: 7,520
On mobile sometimes if i try to watch embedded videos, the video player will turn grey and it will say something like "this video is restricted. please sign in with a google apps account". So i end up having to just open it in the youtube app
Apr 6 2016 11:14PM
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eheath
Posts: 61650 - Karma: 123,491
Have you tried out multiple videos? Can you give us the version of safari and OSX?

I know we've had issues like this with previous members, try clearing your cache and cookies and see if that fixes the problem.
Apr 7 2016 12:58AM
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corona
Posts: 12805 - Karma: 32,827
see if your browser can force playing it using html5 instead of whatever NS uses (flash maybe?)
Apr 8 2016 1:14PM
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.HERO
Posts: 479 - Karma: 3,676
eheathHave you tried out multiple videos? Can you give us the version of safari and OSX?

I know we've had issues like this with previous members, try clearing your cache and cookies and see if that fixes the problem.


I cleared my cache and everything seems to be fixed. Thanks for the help. I am using Safari version 9.0.3
As far as OS X I am using 10.11.3

Thanks!
Apr 10 2016 11:44PM
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