Replying to RANT: Faction Skis I'm pissed

Ok so I sent them a email saying how I was disappointed in their ski durability and sent pictures of the base damage and just basically ranted to them.
That was 3 days ago no response, they are probably busy or something...

But now I'm going to rant to NS because I need comfort (ok I'm a pussy stfu)

So basically, I have skied on these skis for a total of 14 days...

10 days on a turf setup with a pvc rail (no damage other than top sheet chips)
waxed twice one in between the 10 and the other on the last day of use

Then it snowed and I took them to a hill and used my pvc pipes that lasted 3 days (no damage) Waxed after the three days

Then after the snow melted a mountain 40 minutes away opened up and I went from 3-10pm
I had a blast even though they had a few runs open (no features)

I waited a couple of days and then I went to go wax them and noticed these...



This was a huge slit down the base of my ski and I could have ripped that whole piece of the base out if I wanted to.. It went straight down as far as it could...

How could this happen from just skiing groomers? Maybe a little grass spots...

idk I'm probably over reacting, but I'm just pissed this happened on the first day of the hill

I ptexed it and waxed I guess I'm just scared because if that was one day whats going to happen when I ski 100?

I don't want anything from Faction and Ik warranty is void from the pvc that I hit previously. I just want to let them know I'm angry and thoughts from you if anyone read this hahah


IK my bases are really dry, they aren't any more tho..