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November, 2024

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Private cult forms not showing up

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Rachy
Posts: 4355 - Karma: 2,761
We're having a pretty major issue with the cults.

There are quite a few members listed as active that are unable to see the forum of the cult. It's not working on mobile, or on desktop.

Additionally, when you navigate to forums, and then cults, new cults that you have been added to are not showing up there, however by going to community and then cults/my cults, they do show up there. Just a strange inconsistency.

Some members have been able to resolve the situation by being ejected from the cult, then following a link directly to the cult and hitting the request to join button. This is working about 50% of the time. I have suggested clearing caches, but of course I have very little control in knowing if they have done it properly.
Nov 3 2015 4:17PM
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nopoles
Posts: 2216 - Karma: 886
I think I know what is causing this. I have a fix I will deploy tomorrow morning.

It should initially reset every member's Cult list so they see all their cult forums. However the problem is that over time as members are invited to new cults they may not appear. I think I know why, but we'll have to wait a while to see if it happens again.
Nov 5 2015 4:39PM
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