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Trouble with APO customer service

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AlexFogo85
Posts: 572 - Karma: 7,471
Anyone else ever have trouble with APO? I've had my Kai Pros less than a year and the skis are trashed, half the edges ripped out, delam, core shots etc. Not trying to bash the actual skis because I like them a lot. Anyway I emailed APO twice within the last month and a half just asking for them to explain their warranty policy minus the legal jiberish and they never responded. Any ideas on what I should do next?
Apr 24 2015 6:45PM
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last_tango
Posts: 2635 - Karma: 2,665
Last I heard APO was a dead company for skis in the US.
Apr 24 2015 6:48PM
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skicel
Posts: 195 - Karma: 411
well if what you did to the skis doesnt fit in the warranty then theres nothing you can really do. i get that the legal gibberish might be confusing so maybe try and call them if they give a number?
Apr 24 2015 6:51PM
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VD.
Posts: 4054 - Karma: 4,565
Don't hassle the manafacturer, speak to the shop where you bought them from, it's usually more fruitful for you that way.
Apr 24 2015 6:53PM
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VD.
Posts: 4054 - Karma: 4,565
Also, this is relevant to you OP, take a read there some useful information in there -http://www.newschoolers.com/forum/thread/618489/WARRANTY-----Here-is-what-you-should-expect---
Apr 24 2015 6:59PM
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