Replying to 4bi9 ordered but not delivered after almost a month

Soooooo somewhen in January I've ordered a 4bi9 Grey Matter Hoodie in XL (which, as I know by now, better should have been an XXL anyways), I paid via paypal and the money must have arrived.

But until now, the hoodie hasn't arrived and 4bi9 won't respond to my email.

I live in Switzerland but it said delivery within approx. 2 weeks (which is possible, ordered from TTP a bit later and that stuff arrived already some weeks ago).

Anyone else had this kind of problem with orders from 4bi9?



Help/Advice/Enlightment much appreciated - thx y'all.