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Really Saga!? (Callout)

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Wizerd
Posts: 908 - Karma: 6,695
So about 2 months ago I won an Instagram contest for a Coaches Jacket on @awsm_austin 's account. I messaged him on his Instagram 2 weeks after I won with absolutely no response. I then sent an e-mail to contact@sagaouterwear.com a week after that. It seemed as though I'd get the jacket, but 2 weeks later, nothing. I just feel as though Saga is ignoring me :(. Long story short, after many attempts to see if I am actually receiving this jacket, I am pretty stumpted. I love Saga and buy a lot of my ski gear from them, but really.?

Proof:






Dec 10 2014 6:42PM
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Peter.
Posts: 23796 - Karma: 13,014
hopefully they sort this out, seems like a classic case of forgetting to ship something
Dec 10 2014 6:44PM
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270on420out
Posts: 7513 - Karma: 51,156
Inb4 saga signs you up for lemonparty
Dec 10 2014 6:49PM
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stupendous-man
Posts: 8637 - Karma: 13,293
Hahahahaha that kid asking for a free anomie
Dec 10 2014 6:51PM
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byubound
Posts: 1636 - Karma: 9,870
stupendous-manHahahahaha that kid asking for a free anomie


Yeah haha, that's even worse than the 'sponsor me' crowd. He must have confused saga with salvation army.
Dec 10 2014 7:04PM
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GayWolf420
Posts: 37522 - Karma: 121,454
Honestly dude, I don't blame them for not treating your free jacket with priority. You're not a paying customer, so you can afford to sit on the back burner for a few. It sucks they aren't really holding up their end, but it is a very busy part of the season for selling/shipping out outerwear. Like they give a fuck about your free jacket.
Dec 10 2014 7:13PM
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.Hugo.
Posts: 17360 - Karma: 28,488
Did you pm their ns account? Idk who runs it be they always seem to be really helpful to people and get shit done
Dec 10 2014 7:15PM
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fortyvalve
Posts: 1442 - Karma: 1,573
DeebieSkeebiesHonestly dude, I don't blame them for not treating your free jacket with priority. You're not a paying customer, so you can afford to sit on the back burner for a few. It sucks they aren't really holding up their end, but it is a very busy part of the season for selling/shipping out outerwear. Like they give a fuck about your free jacket.


I feel like priority isn't the main issue here it's doing a PR move and not following through on it, which isn't a good look at all.
Dec 10 2014 7:36PM
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ANDR01D
Posts: 1181 - Karma: 3,319
Relax kid, you're going to get your jacket. It's Saga.
Dec 10 2014 9:14PM
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-emile-
Posts: 6613 - Karma: 8,592
dude calm down , it's been 2 weeks not 2 months , Jeremiah is on top of this shit usually.

Saga has one of the best customer service in the game.

give it time , you'll get your jacket
Dec 10 2014 9:28PM
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lurking
Posts: 2222 - Karma: 6,788
That kid asking for the free anomie is an idiot.
Dec 10 2014 9:49PM
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theabortionator
Posts: 51740 - Karma: 163,484
DeebieSkeebiesHonestly dude, I don't blame them for not treating your free jacket with priority. You're not a paying customer, so you can afford to sit on the back burner for a few. It sucks they aren't really holding up their end, but it is a very busy part of the season for selling/shipping out outerwear. Like they give a fuck about your free jacket.


Did your roommate piss on your while you were sleeping or something?
Dec 10 2014 10:07PM
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SFB
Posts: 8895 - Karma: 26,353
lol at the kid asking for a free jacket
Dec 11 2014 12:55AM
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DIX~
Posts: 4695 - Karma: 6,502
What did I just read?
Dec 11 2014 1:13AM
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El_Barto.
Posts: 11661 - Karma: 24,346
Dusty_CropTopper

hello new alias
Dec 11 2014 1:18AM
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gusestomp
Posts: 1377 - Karma: 746
DeebieSkeebiesHonestly dude, I don't blame them for not treating your free jacket with priority. You're not a paying customer, so you can afford to sit on the back burner for a few. It sucks they aren't really holding up their end, but it is a very busy part of the season for selling/shipping out outerwear. Like they give a fuck about your free jacket.


but he says that he buys stuff from saga... so technically he is a paying customer
Dec 11 2014 10:00AM
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Krotchs_Brother
Posts: 1133 - Karma: 3,006
That's pretty shitty man. From personal experience it seems like companies really don't give a fuck about contest winners.
Dec 11 2014 10:29AM
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Saga.
Posts: 3812 - Karma: 45,332
Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.
Dec 12 2014 6:03PM
29 0
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adrian.bee
Posts: 1602 - Karma: 258
Saga.Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.


good guy saga
Dec 12 2014 6:06PM
6 0
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Black-Bandanna
Posts: 6680 - Karma: 1,603
NS has brought such a unique level of accountability to the ski industry, unlike any other industry I can think of, having all parts (consumers, companies, professionals, etc.) concentrated into one forum. Granted some members handle it poorly on here, flaming companies out before they've even tried to contact them, it's cool to see when it works out.
Dec 12 2014 6:22PM
4 0
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Anathema
Posts: 21048 - Karma: 5,061
Saga.Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.


yay! saga's on the job.


this is the good thing about call-outs. they hold people accountable, and most people need the kick in the arse if they let things slip that are decidedly unimportant (or simply difficult to keep track of).


I LOVE SEEING SOLUTIONS AND NOT JUST A WORLD FULL OF PROBLEMS.
Dec 12 2014 6:54PM
3 0
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Anathema
Posts: 21048 - Karma: 5,061
Black-BandannaNS has brought such a unique level of accountability to the ski industry, unlike any other industry I can think of, having all parts (consumers, companies, professionals, etc.) concentrated into one forum. Granted some members handle it poorly on here, flaming companies out before they've even tried to contact them, it's cool to see when it works out.


yeah you worded it better.

point black bandanna




sweet louisiana
Dec 12 2014 6:55PM
1 0
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skodeo7
Posts: 14949 - Karma: 9,234
Black-BandannaNS has brought such a unique level of accountability to the ski industry, unlike any other industry I can think of, having all parts (consumers, companies, professionals, etc.) concentrated into one forum. Granted some members handle it poorly on here, flaming companies out before they've even tried to contact them, it's cool to see when it works out.


Agreed. It's definitely unique. It's awesome to have a thread about the Dew Tour and people are wondering what happened to Laker and he'll chime in, or there will be a call out about how everyone's spinning 9's and Oscar will chime in and say naw not quite (not what he said but you know...). It's cool to see.
Dec 12 2014 7:03PM
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S.J.W
Posts: 7609 - Karma: 31,186
Saga.Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.


Why I love NS and the ski community.

Holds a contest (which is sick) giving out free gear. Makes honest mistake, then the winner and the company can come together in one place to sort shit out. Don't see that in the surf,skate or any other community.
Dec 12 2014 7:06PM
0 2
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El_Barto.
Posts: 11661 - Karma: 24,346
Anathemayeah you worded it better.

point black bandanna




sweet louisiana


Robbin on a bank in the state of Indiana
Dec 12 2014 7:07PM
3 0
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Wizerd
Posts: 908 - Karma: 6,695
Saga.Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.


Thank you guys so much! I knew making this thread had a point haha.
Dec 12 2014 7:22PM
2 0
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Steezy_P
Posts: 3069 - Karma: 2,350
.Hugo.Did you pm their ns account? Idk who runs it be they always seem to be really helpful to people and get shit done


Saga.Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.


and all was well again
Dec 12 2014 7:24PM
0 0
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arnie_grape
Posts: 3451 - Karma: 11,688
boo hoo
my friends and I are still waiting on hoodies from a line contest that ended almost a year ago. its free shit, you get what you pay for
Dec 12 2014 7:53PM
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danncphedran
Posts: 1622 - Karma: 1,002
Saga.Whoops. Looked like this one slipped through the cracks during all the pre-order/holiday shipping bustle. We're on it.


their we go, done.
Dec 16 2014 11:01AM
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SpookyCat
Posts: 1232 - Karma: -2,617
Why are the most annoying people and the biggest pain in the asses always the ones the company tries to do something cool for? This is why some companies rarely give out free shit, because it always bites them in the ass down the road.

2 weeks and you didn't get your free shit so you feel the need to bother everyone running the show? Show some patience you ungrateful piece of gaper trash. I win free shit all the time and it always takes a month or two for my sweet prizes to arrive. Unfortunately people receiving free gear for no reason at all take a backseat to the paying customers who paid to get their gear in two weeks because they PAID MONEY... revolutionary concept, I know.
Dec 16 2014 11:23AM
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-emile-
Posts: 6613 - Karma: 8,592
danncphedrantheir we go, done.


who's we go ?
Dec 16 2014 12:28PM
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