BUCKET CLIPS 3 | A FLINTA Ski Mixtape
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hi_vis360
November, 2024

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Warranty on surface ski: talk to surface or the-house.com

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first_rodeo
Posts: 2385 - Karma: 7,781
after a month of riding
my no times' edge started coming apart at the nose... no abuse.. from normal riding

is it better to contact surface directly or contact the-house.com where i got them from
Feb 9 2014 1:08PM
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tomPietrowski
Posts: 7160 - Karma: 17,585
Always let the shop you purchased them from deal with the manufacturer.
Feb 9 2014 1:13PM
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45.
Posts: 3164 - Karma: 170
I've always struggled to get Surface to answer warranty inquiries. I've had my double times warrantied a few times for delam - and currently have a pair that needs replaced for the same issue. It's been a month since I contacted them, hopefully I'll hear something in the next month.

Otherwise, I'm just gonna cut my losses and move to a brand that doesn't need warrantied yearly.
Feb 10 2014 10:18AM
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