onenerdykidTo know for sure, you have to remove the claw nuts. But it almost looks like the screw holes for one boot were drilled differently from the other.... This could happen since the holes are made after the shell is injected (meaning they are drilled by a factory worker and therefore subject to human error). But, hard to say when the claw nuts are still in there. Your best bet is to take it to a shop and see what they think.
Is there any slop in the cuff or does it feel like one cuff is standing differently from the other?
I think the left boot is flexing slightly more than the right.
I took the boots back to the shop earlier (Snow and Rock) and the fitter took the liners out and unscrewed the allen bolts.
Turns out that the claw nuts were not attached the same way on each boot and on the left boot, 4 out of six of the teeth on the claw nut have been sheared off and are stuck in the shell. No idea how this could've happened since I've never touched the bolts myself.
Was advised to contact Salomon directly but after spending a while getting to know the inner workings of their customer service, I was put through to the department that looks after all the parts for Salomon in the UK. Turns out they only deal with suppliers and I was advised to contact the Snow and Rock store again...
Spoke to the guys in store again on phone and email but am yet to get a reply.. Not sure what to do now as even though it looks like there has been some kind of manufacturing error, the boots aren't in warranty.
Even if I can get hold of a new claw nut , I'm not sure it will work as the teeth stuck in the shell would have to be dug out which can't be good for the boot and the new nut might not stay in place either.
Do you have any ideas?!