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hi_vis360
November, 2024

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Saga anomie 2014 plastic zipper problems..

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zac_v
Posts: 231 - Karma: 214
So i got my new jacket in the mail about 2 weeks ago, i got 4 days on the hill with it. and i hung it with the rest of my stuff to dry and after about an hour i smelt something burning.. so i went over to my gear and looked at my jacket and the zipper melted to the jacket at the bottom..

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Click for larger image

i was super pissed off that this happened and i looked at the warranty and i dought its covered..
i looked at getting the sipper replaced with a metal one but its so expensive..
Nov 25 2013 10:23PM
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TRAP_CHEF
Posts: 1172 - Karma: 279
Deffinitly email them about it that shouldnt happen
Nov 25 2013 10:27PM
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zac_v
Posts: 231 - Karma: 214
they never respond to my emails..
Nov 25 2013 10:29PM
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TRAP_CHEF
Posts: 1172 - Karma: 279
Give them a call maybe find a way to contact them
Nov 25 2013 10:59PM
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smuggs
Posts: 6561 - Karma: 1,375
Zippers spontaniously combusting deffinately sounds like a warranty problem.
Nov 25 2013 11:45PM
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Saga.
Posts: 3812 - Karma: 45,332
Definitely email contact@sagaouterwear.com. Your email will be answered.
Nov 25 2013 11:55PM
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zac_v
Posts: 231 - Karma: 214
Thanks!
Nov 26 2013 12:31AM
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SKI.ING
Posts: 2695 - Karma: 2,535
I feel like there' s something more to this story. Some par was omitted.
Nov 26 2013 1:00AM
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zac_v
Posts: 231 - Karma: 214
Nope none, its rediculous, it was like not even close to the heater
Nov 26 2013 1:06AM
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Avifarer
Posts: 5926 - Karma: 598
"i put my jacket right in front of the fire place to dry and it caught on fire and the zipper melted!" ... Saga anomie 2014 plastic zipper problems
Nov 26 2013 1:07AM
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amoney
Posts: 331 - Karma: 151
exactly
Nov 26 2013 1:20AM
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zac_v
Posts: 231 - Karma: 214
I didnt even realize the plastic zipper until it melted into shit
Nov 26 2013 1:53AM
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Lemuel
Posts: 14502 - Karma: 10,730
Where exactly did you hang this jacket up to dry? Zipper's don't just melt at room temperature...
Nov 26 2013 7:59AM
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Lemuel
Posts: 14502 - Karma: 10,730
If you look at this on a positive note, all the more reason to go open coat!
Nov 26 2013 8:00AM
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zac_v
Posts: 231 - Karma: 214
It was over my ski gear dryer.. Its not even that hot
Nov 26 2013 12:06PM
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El_Barto.
Posts: 11661 - Karma: 24,340
Not even that hot = unreasonably hot
Nov 26 2013 12:20PM
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zac_v
Posts: 231 - Karma: 214
Its not covered..
Nov 26 2013 5:05PM
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SnowMiser
Posts: 801 - Karma: 3,150
faunt got bigger
Nov 26 2013 5:07PM
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