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all i wanted to do is buy an album, but for some gay reason it asks me for my answers to my security questions. i try a few times, but cant remember them, so i decide to look at the customer support. ALL the support links i went to said there would be some magical "reset button" that would reset the answers to my questions, yet every time i went to the exact place they said it would be, there was nothing of the sort. so i try again, and locks my account for 8 hours. great.