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I picked up some gloves from colorado freeskiers sale a while back. I got a order invoice may 19 which was clearly a while ago. I have sent them at least 3 emails and they responded once with-
"Sorry this order slipped through cracks our bad, We do not have this pair of gloves in this color and size, can we exchange it for a different color? We have the XL or we can switch it for a different glove. Also let us know your tee shirt size and we'll through in a tee for you having to wait so long"
I responded saying the different color of gloves I wanted and T shirt size. they did not say anything back. And this was may 19. I have sent one email since and they have not responded. I have also called and it just kept ringing. Should I wait? or call the credit card company and get a refund?
