Replying to Letahal descent hasn't sent my jacket and is ignoring me

Basically I spent 400 bucks on the jacket/pant package. Its been nearly 4 months, still don't have my jacket. last time they replied to an email was over a month ago, I have been very nice about it, but they just have ignored me. I like to support small companies, especially ones with good products. But what the fuck lethal decent, my pants ripped the first day (my fault for sliding across boxes but they still seem low quality), and I'm probably not going to get my jacket. Not totally sure what I'm trying to achieve by this thread, any advice ns