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Nordica is Stupid!

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Summit1776
Posts: 79 - Karma: 10
I ski the Nordica Beast.

I won't ever buy a Nordica product again. I'm going to cover the Nordica logos. Screw Nordica.

Why? Not because the boot is a bad boot. I like the boot. It is outstanding.

Here is why:

I was interested in another boot and wrote them to ask how much it weighed (it was for hiking in).

Their first response was: Go ask a shop.

Nobody here sells that boot. I asked again and mentioned that I do work for a shop and we knew nothing about the boot. (It is only carried by two shops in the country)

The next response was: 'We are trying to avoid handing out information to people looking to buy used second-hand product off the internet or other forums. If you have specific technical questions and you are a shop please either contact your area rep or call us direct'

Since I'm at a shop they assumed I'd like that policy. I don't.

Clearly, Nordica is a company that only stands behind its products while they are on a store shelf. They are truly stupid if they don't realize the used market generates more sales for them (by reputation and introducing others to the product) and that their terrible customer service attitude drives away customers.

It shouldn't matter who I am, nor where I plan to buy. But Nordica's attitude and policy is:

1. Assume that I was going to buy 2nd hand without asking.

2. 'We aren't telling you how much the boot weighs. Go find a shop so they can ask us and then tell you. Maybe you'll buy from that shop then!'

3. 'Call a rep so we can verify that you are authorized to know secret classified information like boot weights.'
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It is what I would do if it were me. It's not me and neither are you.
Mountain Rescue - High Altitude Dive Rescue
Nov 18 2004 11:49AM
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hype
Posts: 1440 - Karma: 21
haha

fuck a book
Nov 18 2004 11:51AM
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undercover_skier
Posts: 1079 - Karma: 160
nordica is a great boot as you said, i've got a pair and there the best fit I eva had. too bad your pissed at them. get over it !!!
just call them on the toll free #
Nov 18 2004 11:57AM
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Summit1776
Posts: 79 - Karma: 10
I don't support companies that treat their customers like crap.
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It is what I would do if it were me. It's not me and neither are you.
Mountain Rescue - High Altitude Dive Rescue
Nov 18 2004 11:59AM
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aggro_sk8
Posts: 2760 - Karma: 18
^deff man, companies should realize that they need to give me info even if i would never buy their product
-joe

________________________________________
'Really, I gotta say that I'm glad you exist, 'cause if you didn't there'd be noone to make fun of and diss.'

P.O.S.E.R.S CREW
Rollers of NS unite!!!
603 for life
I'm conservative, just so you all know.

Member Number: 5172

Golden Wheel Chair Award 2004-09-21
Nov 18 2004 12:52PM
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d-loc
Posts: 7479 - Karma: 15
nordica is crap and will soon be gone, dont worry about them



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Some people talk it, some people live it, some people walk it-some people give it... deal with it.

D-Loc AKA Shaky Bones... Original, Unique, and One of a Kind.

land of the free???@#! haha right... free to the power of the people in uniform

skiin', smokin', snackin', sexin', sleepin'... all anyone needs in life
Nov 18 2004 12:53PM
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KeegLove
Posts: 10166 - Karma: 55
u wanna kno what i think i think ur all dumb nordica lead the freestyle ski scene in newbraska figi and havaiii
SKI FOR LIFE!
Nov 18 2004 1:32PM
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huckster989
Posts: 2147 - Karma: 12
well i've had excellent experiences with nordica and my local rep who i've worked with several times so that sucks maybe you just go ahold of some ass hole cuz i find it hard to believe that such a succesful company operates that way


M~M~C


Work is like anti-hippie spray; they stay the fuck away from it

Nov 18 2004 2:12PM
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dspin7x
Posts: 6414 - Karma: 63
Word on the street is nordia is shutting its doors after this season. I know a bunch of people in the company who all say they are going out of business fast and will most likely be gone by spring. No more nordica!!
Nov 18 2004 2:22PM
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Phrosty
Posts: 9956 - Karma: 18
Damn, it's hard times for Brad, first freeze, now nordica.
Nov 18 2004 2:24PM
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TediMind
Posts: 217 - Karma: 226
First of all the beasts rock!!!! second, they can't be held responsible just cuz your local ski stores don't have nordicas(great) boots. your just a punk who has to have everyone do all things for you


*all ridaz unite*
Nov 18 2004 2:36PM
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Summit1776
Posts: 79 - Karma: 10
Override you are a retard.

Read first, then post.

The problem isn't that the local stores don't carry Nordica, LOTS OF THEM DO (just not the TR12). Not the issue.

The problem is Nordica's attitude and company policy. They refuse to answer a simple question. That's bad customer service.
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It is what I would do if it were me. It's not me and neither are you.
Mountain Rescue - High Altitude Dive Rescue
Nov 18 2004 2:47PM
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Summit1776
Posts: 79 - Karma: 10
Plus, God forbid anyone try to sell their used Nordica gear. If you have, Nordica hates you.
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It is what I would do if it were me. It's not me and neither are you.
Mountain Rescue - High Altitude Dive Rescue
Nov 18 2004 2:50PM
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Rowdy2
Posts: 265 - Karma: 10
Nordica has never supported the freeride movement. They just try and go along with market trends.The company has no identity and should never have started producing skis. The Beast is their ONLY offering in the twin market.
Nov 18 2004 4:08PM
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Dallan!
Posts: 3668 - Karma: 11
what nordica boot is it that you want? we have nordica in our shop maybe we have the same model i could check if its the same weight as the beast.





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dallan the dollar dawg
Nov 18 2004 4:18PM
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vantownloc
Posts: 2279 - Karma: 12
FUCK BRAD!!!!!!
Nov 18 2004 4:20PM
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UTmeathead
Posts: 265 - Karma: 15
The inner-workings of that company are a joke.
Nov 19 2004 11:09AM
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