We're not customer support. But actually, i dont think anyone on ns will be able to solve it. Call up HP (or dell or asus or whatever) and talk to someone there. But how could this be a problem?
I know on desktops you can download programs that control the fan speeds for different things (msi afterburner lets me control the gpu fan, i forget about the case fans, but you can google that). Maybe you could manually just set the levels on there so it goes on and doesnt turn off.
But best bet is just to call the customer support and talk to them id say