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December, 2024

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Possible Warranty?

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Cotter
Posts: 2546 - Karma: 849
So this weekend I noticed the nose of my 2013 Line Chronics may have begun de-laminating, there are parts where the top sheet is lifting up and I can see the wood core. Is it worth bringing them to the shop so they can contact Line or should I just put some epoxy on it?
Feb 24 2013 7:34PM
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dadunda
Posts: 447 - Karma: 219
Pics?
Feb 24 2013 8:10PM
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JAHBRADOR
Posts: 3063 - Karma: 17,514
Send an email with pics of the damage to Line, and depending on the warranty you could get new skis. If its a delam that is a factory fault, and not of your own doing, you will most likely get your skis warrantied.


Feb 24 2013 11:30PM
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Cotter
Posts: 2546 - Karma: 849
How would I cause them to de-lam?
Feb 25 2013 1:29PM
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Mr_pretzel
Posts: 4616 - Karma: 1,290
just send an email to line, its not like you have anything to loose.
Feb 25 2013 1:43PM
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last_tango
Posts: 2635 - Karma: 2,665
Don't email line, go through your local shop that you bought them at. Warranty always works out better that way. Who's word is going to hold up better? Some kid or a shop who buys and sells their skis?
Feb 25 2013 2:35PM
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Cotter
Posts: 2546 - Karma: 849
I ended up just epoxying them, I need them for a competition next weekend anyways. Going through the warranty process is too much trouble. How ever I did learn my lesson and I will most likely not be buying line skis anymore
Feb 25 2013 4:51PM
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hope.
Posts: 533 - Karma: 40
LOLwut?!?!?!? IMO Line is the easiest company to deal with, your loss.

An what lesson did you learn? your skis may or may not have been qualified for a warranty and you choose not to do it? Its as easy as going to a LINE dealer with a receipt and they will hook you up, or take quality pics and a well written e-mail to line and they will hook you up.
Feb 25 2013 4:56PM
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Cotter
Posts: 2546 - Karma: 849
From my experiences Line hasn't been as forgiving as other companies when it comes to warranties. Last season I crack one of my afterbangs at the end of their first season. Because Line has a parent company K2 Sports, they were the ones who dealt with the shop. I was declined warranty because it was caused from impact. I dont know about you but I dont think skis should crack when you land nose heavy on a jump... I have now owned 2 pairs of line skis and while I did enjoy riding the chronics the durability of them dosen't seem so great. and the afterbangs was a whole other story. Maybe its just the way I treat skis but I dont expect sidewall to peel or almost all of the capwall to get scratched off.

Also, My brother owned line masterminds, the entire nose peeled of and the wood core was split. Warranty was declined and so the shop epoxied them. couple weeks later when we were seshing PVC the ski snapped.
Feb 25 2013 5:46PM
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Woodsy15
Posts: 239 - Karma: 383
learn to ski
Feb 26 2013 9:14PM
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Cotter
Posts: 2546 - Karma: 849
oh sweet ya!
Feb 26 2013 9:18PM
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Cotter
Posts: 2546 - Karma: 849
The CNC inlay design of the ape man is beginning to pop-out. I think it is time for a visit to the shop for possible warrabty
Mar 3 2013 1:10PM
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