We are posting on the FB page because they money has been owed since late 2011. It is over 18 months overdue. They have stopped responding to emails, on the phone they keep saying that they will pay but never do, and we have tried to get international collection agencies to help us recover it. Anyone who has ever tried to collect overseas will tell you that it is next to impossible. Any communication we have gotten from them was prompted from a FB post (which they delete quickly). But they know we have a passionate and attentive audience and they have seen the wrath so it gets their attention.
FB was the last resort since we knew hurting their public image might help motivate them to get us paid. They are still in business, still buying products, still operational and still have not even attempted to setup a payment plan with us. It is over $10,000 so we'd rather not just chalk it up as an "uncollectible" on our books.
And yes, typically you mail product to retailers, they have 30 or sometimes 60 days to pay depending upon the relationship. We are at over 600 days.
Thanks to those who posted on their page to help us though, haha. Saw some funny messages on there. At this point, dealing in a cordial manner has been ineffective and is no longer a viable option.
