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KilaTsunami
October, 2024

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C'mon Saga...

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FatWhore
Posts: 2213 - Karma: 1,098
I ordered my second jacket from them last monday. On tuesday they sent me a confirmation email saying that its ready to ship and they will ship it and sent me a tracking number in the next 24-48 hours. Well that was a whole week ago... I sent them a email asking whats happening, no response...
Feb 4 2013 8:07PM
10 11
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RimJobber
Posts: 3313 - Karma: 10,058
Fight em
Feb 4 2013 8:08PM
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FatWhore
Posts: 2213 - Karma: 1,098
I tried, I told them to meet me mind the SIA building...
Feb 4 2013 8:09PM
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rudager
Posts: 11335 - Karma: 4,624
Did you ever think that it could possibly be the carrier at fault?

Once it leaves Saga's warehouse, they really don't have any control over it...
Feb 4 2013 8:10PM
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~~~~~~~~
Posts: 2345 - Karma: 2,104
Dude, it's SIA, was the Xgames, plus they probably have an influx of orders from their recent deals, give them a minute.
Feb 4 2013 8:12PM
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FatWhore
Posts: 2213 - Karma: 1,098
They said once they send it to the carrier that they will have a tracking number sent out, from there email.
Feb 4 2013 8:13PM
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FatWhore
Posts: 2213 - Karma: 1,098
Put a whole company on hold that had orders waiting because a some employes went to the SIA, and a sporting event happened...
Feb 4 2013 8:14PM
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Hammyslapwagon
Posts: 1261 - Karma: 1,409
He gave them an extra 5 days
Feb 4 2013 8:15PM
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DR.SHRED
Posts: 2134 - Karma: 503
i just orderd pant and a jacket and its been less than a week and its here. maybe contact the carrier
Feb 4 2013 8:16PM
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513
Posts: 31 - Karma: 25
salt!
Feb 4 2013 8:17PM
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FatWhore
Posts: 2213 - Karma: 1,098
your so lucky. And how would I contact a carrier, I have NO CLUE what carrier they even use. My friends have had problems in the past with shipping to. My friend waited almost 5 weeks for his order and when it finally came it was the wrong order, they made him pay a shit ton to return it to. I love the company, but they really need to get the shipping department up to par.
Feb 4 2013 8:19PM
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Demetri7
Posts: 22 - Karma: 12
Oh shut the fuck up you'll get your jacket.
Feb 4 2013 8:37PM
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edai
Posts: 4988 - Karma: 4,658
ha this
Feb 4 2013 8:39PM
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FatWhore
Posts: 2213 - Karma: 1,098
okay when you spend $250 on something and get no word once so ever on the status of it come talk.
Feb 4 2013 9:00PM
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Hammyslapwagon
Posts: 1261 - Karma: 1,409
ha this
Feb 4 2013 9:04PM
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BE..
Posts: 1185 - Karma: 81
oh no you've had to wait a whole week for you jacket. calm the fuck down, it's probably in the carriers possession and they have no control over how slow ups is. you WILL get your jacket eventually.
Feb 4 2013 9:18PM
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SamMcChesney
Posts: 2905 - Karma: 2,199
hahahahahahhahahahaha. really good 15th post.
Feb 4 2013 10:00PM
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TheBlueMtSkier
Posts: 909 - Karma: 42
Fuck all you turkeys in this thread saying "just wait longer".

Saga is known to do this shit. Even though there are events that create an increase in their demand, they still need to keep on top of their game and not let shit like this happen.

One big reason I'll never buy Saga is because I constantly see all these nightmare stories about their process on NS.









BTW OP, did you try to fight em'? A SIA building would work nicely.
Feb 4 2013 10:05PM
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Thadius.Castle
Posts: 1436 - Karma: 250
It'll come man. I had a similar problem though, payed for three day shipping, ended up taking eight. Just spent 13$ more than I needed to, the pants came, albeit later than I'd hoped.
Feb 4 2013 10:06PM
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FJibber
Posts: 1494 - Karma: 1,291
Saga is awesome. You'll get it in end and you will not make a thread saying "I got it and it's sick, sorry for trollin"
Feb 5 2013 3:54AM
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myllhouse
Posts: 1064 - Karma: 2,157
You're stupid as fuck if you are paying full price when they've been having deals for the past month.
Feb 5 2013 4:12AM
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ski.cats
Posts: 577 - Karma: 352
right? they have a new one every week. this guy is a total fritada.. and his spelling. fuck.
Feb 5 2013 5:28AM
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FatWhore
Posts: 2213 - Karma: 1,098
My jacket got ripped and I needed a new one asap.
Feb 5 2013 7:27AM
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beermuscles
Posts: 1821 - Karma: 100
should be "brandwhore"

Feb 5 2013 8:24AM
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.brian
Posts: 1710 - Karma: 233
When I ordered my jacket my tracking number never came, but my jacket did fairly soon after I got the email telling me I'd get a tracking number.
Feb 5 2013 8:31AM
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bdowning
Posts: 1630 - Karma: 243
Are you honestly surprised?
Feb 5 2013 9:01AM
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Ski_Alot
Posts: 5900 - Karma: 3,654
same thing happened to me, they probs have shipped it and you just need to email saga for the tracking number
Feb 5 2013 9:04AM
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CrotchKiller
Posts: 9037 - Karma: 6,943
Hey, nice reading bro.
Feb 5 2013 9:38AM
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BE..
Posts: 1185 - Karma: 81
lol waiting a week for shipping is a nightmare now. people need to learn some fucking patience.
Feb 5 2013 9:57AM
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poopdonkey
Posts: 133 - Karma: 98
call them. i ordered pair of pants last spring, and it took longer than i thought it should. i called them, there was a mistake made somewhere along the line, and they sent out a fresh pair of pants right when i got off the phone. the guy said if both pairs showed up, just keep them. they were very nice the whole time. just call, but make sure your not a dick about it

Feb 5 2013 10:19AM
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Session
Posts: 5379 - Karma: 22,208
it's one thing to wait because you pre-ordered and they were waiting sorting through all the gear as soon as it came in. It's a whole other thing to have to wait either due to incompetence or because they are busy getting drunk at SIA.
Feb 5 2013 10:25AM
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k2andcannoli
Posts: 644 - Karma: -36
Fuck saga
Feb 5 2013 10:29AM
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Shifties4Dayz
Posts: 1657 - Karma: 553
They use UPS
Feb 5 2013 11:59AM
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gwhitey
Posts: 2249 - Karma: 312
youll get it, i ordered mine and received no confirmation for shipping or anything. got it like a week and a half later.
Feb 5 2013 12:06PM
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HWW
Posts: 3084 - Karma: 3,436
in the meantime maybe you should take grammar lessons ;-)
Feb 5 2013 12:11PM
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doitbig
Posts: 4818 - Karma: 315
submit a ticket...generally will be addressed faster then emails.
Feb 5 2013 12:59PM
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TACO-DOG.exe
Posts: 11988 - Karma: 12,261
Rape them and burn down the factory
Feb 5 2013 1:12PM
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TOAST.
Posts: 7484 - Karma: 36,072
honestly if they did screw something up, you will probably get some free stuff out of it. At least that is what I have seen when saga screws up.
Feb 5 2013 2:07PM
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JakeSalvador
Posts: 2741 - Karma: 1,309
calm your tits
Feb 5 2013 2:38PM
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FatWhore
Posts: 2213 - Karma: 1,098
Capitalize your sentences please. Your bad grammer is to much for me to handle on newschoolers were no one gives a shit about grammer.
Feb 5 2013 4:11PM
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DutchMastaTHC
Posts: 669 - Karma: 1,770
so saga can post in every other thread on ns but they can't answer this kids question? what's that about
Feb 5 2013 4:23PM
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rastonl
Posts: 9 - Karma: 14
Capitalize your sentences, please. Your bad grammar is too much for me too handle on newschoolers, where no one gives a shit about grammar. **Fixed
Feb 5 2013 4:29PM
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RimJobber
Posts: 3313 - Karma: 10,058
* where
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Feb 5 2013 4:30PM
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FatWhore
Posts: 2213 - Karma: 1,098
I didn't expect them to reply to this theard. In no way at all am I "calling them out", im simply asking other skiers who ride Saga and have ordered from Saga what I could do to receive my tracking number or any word on my package.
Feb 5 2013 4:30PM
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BrownBomber
Posts: 675 - Karma: 446
inb4 op's order shows up tomorrow morning
Feb 5 2013 4:31PM
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TimRiley
Posts: 1873 - Karma: 1,327

^

Feb 5 2013 5:16PM
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shitpoop
Posts: 667 - Karma: 1,479
There customer service is very poor from my experiences, but if you keep emailing things like your 'disappointed in such a quality brand having poor customer service' long enough, they will respond. They messed up on my order. I got bunch of die cuts, and got a shirt and beanie and the balaclava pack for free. Just keep trying.
Feb 5 2013 5:39PM
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SkiTennessee
Posts: 345 - Karma: 44
if you want the Saga brand but dont like the shipping stuff, order it through evo, if evo has it. i tried to order an OG logo jacket through Saga and the shipping was gonna be like $10 so i looked for an alternative and got free 2 day shipping through evo
Feb 5 2013 7:36PM
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.SeaStar
Posts: 145 - Karma: 38
Patience
Feb 5 2013 8:04PM
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FatWhore
Posts: 2213 - Karma: 1,098
yeah i just saw that! I was like fuuuckck
Feb 5 2013 10:38PM
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Plankton
Posts: 3226 - Karma: 6,840
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Feb 5 2013 11:03PM
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