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So at the beginning of a trip the boots fine, nothings wrong. But after a while to the point where I think that the sole pad swishes down It felt like there was rock under the sole. I kept forgetting to remove the "rock", but after a little bit of early season skiing today I decided I should go into the lodge and remove it. When I looked in the boot with the sole removed I saw what looked like the head of a nail. There was a screw directly under it on the bottom of the boot, so I tried tightening that, but it didn't do anything. I'm not sure what to do to remove it. Would a ski shop be able to remove it? Or can I do some DIY?