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October, 2024

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GoPro Case pooped on me

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buttrapinpirate
Posts: 497 - Karma: 225
So I have the HD Hero 1, and I don't bash my equipment, but I went to snap the case together, and the black snap that holds the case and the door together broke into about five pieces. Anyone ever had this happen? And where can I buy that snap again without having to buy the whole case again?

Spark Notes: GoPros are usually beefier than that.
Nov 2 2012 11:37AM
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TallTom
Posts: 422 - Karma: 71
Pretty common unfortunately dude. Replacement cases are available online. Just have to be "gentle"...
Nov 2 2012 11:42AM
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buttrapinpirate
Posts: 497 - Karma: 225
Hmmmm. That's lame. But no way to buy just that black snap for like five or ten bucks instead of the whole housing?
Nov 2 2012 11:47AM
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uosdwiSrjewoH
Posts: 4220 - Karma: 122
it wasn't doing it's duty....

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Nov 2 2012 1:26PM
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Mag
Posts: 8155 - Karma: 14,809
Learn how to close the case, it won't EVER snap if you apply pressure to the door and not the lever.
Nov 2 2012 5:52PM
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chuckmarty
Posts: 344 - Karma: 448
Fill out a form on GoPro's support page on their website. If they won't send you a new one for free then you'll probably have to buy one. Be sure to be polite, maybe make a funny joke and odds are good they'll send you a new case.
Nov 2 2012 7:42PM
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AnanasXpress
Posts: 141 - Karma: 51
Same thing happened to me, I sent them an email and they sent me a new black clip for free.
Nov 3 2012 12:12PM
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buttrapinpirate
Posts: 497 - Karma: 225
Sweet. Thanks guys!
Nov 28 2012 1:43AM
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