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Bug reporting after new launch

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Mr.Bishop
Posts: 22708 - Karma: 76,633
Any bugs that you see after launch, please throw up here.

Oct 30 2012 2:13PM
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LoathesRaisins
Posts: 3612 - Karma: 4,735
Pages loading slower
Sometimes the thread listings disappear and the Online list goes to the middle of the screen.
Pages grayed out sometimes.
Oct 31 2012 12:42AM
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selkirks
Posts: 1978 - Karma: 59
Curiously, this only happens when I'm logged in.
Oct 31 2012 12:44AM
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SKI.ING
Posts: 2695 - Karma: 2,535
Experienced all this. Hardly loads and when it does it does the weird thing when the online list is in the middle and the rest is white. Difficulty logging on also.
Oct 31 2012 1:11AM
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rudager
Posts: 11335 - Karma: 4,624
Mobile- can't scroll sideways to look at photos that don't fit into the screen.
Oct 31 2012 2:40AM
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joris.blanc
Posts: 914 - Karma: 6,584
When sorting by : Hot & Latest there are some duplicated results, the media is showed more than once on the page. Is this normal ?
Oct 31 2012 2:56AM
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Boooshank
Posts: 1650 - Karma: 160
+1 to this problem.

Chrome on OSX 10.6

I'm still happily coping so not complaints from me. I like the new layout. Looks fresh!

Keep up the good work.
Oct 31 2012 6:39AM
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NinetyFour
Posts: 8650 - Karma: 13,411
Finding the same issue. And with the full site, some images are massive and I can't side scroll.
Oct 31 2012 8:05AM
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Mag
Posts: 8155 - Karma: 14,809
Can't quote on mobile at all now, the homepage with all the "hot" thumbnails often redirect to the wrong video(on desktop). Also getting logged out a lot more,
Oct 31 2012 9:16AM
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razors-chaz
Posts: 2255 - Karma: 1,250
Are you sure im on mobile and quoting you now.
Oct 31 2012 9:20AM
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MacMahoooon
Posts: 9009 - Karma: 3,305
Cache clearing is Key as a first step to trying to deal with issues. A good number of the stuff reported is likely being caused by your browser displaying old and new elements combined. Please try that as a first step and then see if the problem still exists.

We will look into everything posted here, but the fewer ones that are just cache related display issues we have to deal with then the faster we can get to the legit errors
Oct 31 2012 9:23AM
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Mag
Posts: 8155 - Karma: 14,809
This is an attempt, I've tried like 10 times and it hasn't worker.
Oct 31 2012 10:13AM
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Mag
Posts: 8155 - Karma: 14,809
Yeah that's weird, it works sometimes, it took me 3 tries to get it to quota you.
Oct 31 2012 10:13AM
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Bmo.
Posts: 4907 - Karma: 2,667
maybe will you guys will do something about it if i post in here... PLEASE GET RID OF THE 'DELETE ALL MY THREADS' BUTTON ON THE MOBILE SITE. i have hit it on accident so many times and its soooooo FUCKING annoying
Oct 31 2012 10:25AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Noted as urgent fix.
Oct 31 2012 10:29AM
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Bmo.
Posts: 4907 - Karma: 2,667
THANK YOU SO MUCH DOUG
Oct 31 2012 10:32AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Thank me when it actually gets addressed. We're dealing with a solid wave of suggestions right now. :)
Oct 31 2012 10:56AM
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ToySoldier
Posts: 199 - Karma: 5,795
Nothing urgent but looking at this news item:

https://newschoolers.com/readnews/42128.0/Toy-Soldier-Productions-X-Moment-Collab

It's directed from out website, and for some reason the top menu bar blinks and the page reloads every 5 seconds or so. According to the comments it looks like someone else was having a similar issue. Didn't notice it yesterday but I'm noticing it now.

Here's the same page from our site not routed through NS and there's no blinking or reloads:

http://toysoldierproductions.com/blog/2012/10/29/tsp-x-moment-collab

Thanks guys! The site looks great. I'm digging the new homepage and I think once everyone realizes the capabilities it will be unbeatable.
Oct 31 2012 12:27PM
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schmuck
Posts: 1974 - Karma: 53,161
What browser are you using Shane? Let us know, because it's not doing that on my end.




Oct 31 2012 12:40PM
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Anti_Panda
Posts: 234 - Karma: 95
on mobile. When a post is quoted that has a jpg or gif in it the image is wider than the screen in the quote. I cant scroll to the right anymore to view the entire image
Oct 31 2012 1:06PM
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MacMahoooon
Posts: 9009 - Karma: 3,305
Just had this happen. Will look into it.

But please let us know your browser
Oct 31 2012 1:23PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Now you can thank Paul. This has been removed.
Oct 31 2012 1:48PM
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ToySoldier
Posts: 199 - Karma: 5,795
I was using my laptop with Chrome. I'm on my desktop now and it's not happening. Still using Chrome.
Oct 31 2012 2:03PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Brand of laptop and specific version of operating system you're running on each please!
Oct 31 2012 2:05PM
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SKI.ING
Posts: 2695 - Karma: 2,535
Cleared everything, and the display problems are still rampant. Sure everyone else has done the same too. Thanks for addressing the problems though, I'm sure it will get worked out by week's end.
Oct 31 2012 2:27PM
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ToySoldier
Posts: 199 - Karma: 5,795
Running Mac OS X Snow Leopard 10.6.8 on both of them.
Oct 31 2012 2:47PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Try it again, its now working on mine.

I'd also be curious to hear how much traffic you get from that article making it up so high.
Oct 31 2012 2:49PM
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ToySoldier
Posts: 199 - Karma: 5,795
Looks good on my end. I'll shoot you a message once the analytics come in.
Oct 31 2012 3:13PM
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TheHamburglar
Posts: 3895 - Karma: 3,315
this still happens to me almost every time, already cleared my cache
Oct 31 2012 5:44PM
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Boooshank
Posts: 1650 - Karma: 160
^ Snap.
Oct 31 2012 5:47PM
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Rachy
Posts: 4355 - Karma: 2,761
This error can be easily fixed by adding clear: both; to your web_body id on line 29 of web_chrome.css

The gray background is because your image twosome_1000 gif isn't being loaded and since no background color is declared there, the prior web_body background declaration is remaining overwritten, nothing shows. I also find it strange the the image loads so late.

You should add white

#PageContainer.sidebar_left_on #web_body {
background: url('/images/twosome_1000.gif') repeat-y;
}

should be

#PageContainer.sidebar_left_on #web_body {
background: white url('/images/twosome_1000.gif') repeat-y;
}
Oct 31 2012 6:17PM
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Brenone
Posts: 4944 - Karma: 296
This is happening to me everywhere and its getting frustrating. Ive cleared my cache and Im on Safari.
Oct 31 2012 7:38PM
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Bill.Nye
Posts: 4060 - Karma: 2,109
Same, on practically every page I load
Oct 31 2012 7:38PM
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Dub_Digital
Posts: 2794 - Karma: 636
it stopped for awhile, but now its doing it again....
Oct 31 2012 7:50PM
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ForeverYung
Posts: 8385 - Karma: 2,060
Don't know if its just me but videos are now buffering wicked slow, it could be my connection, but they used to be faster before the update
Oct 31 2012 7:59PM
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will_powder
Posts: 3194 - Karma: 5,445
When i go to the NSTV tab at the top bar and try to watch any of the channels the player is off to the left:

Click for larger image
Oct 31 2012 8:19PM
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1337
Posts: 31054 - Karma: 29,248
this is still happening for her again
Oct 31 2012 8:21PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Sorry guys, paul launched more than 150 changes today. He's taking a break, will be back on bug crushing duty tomorrow.
Oct 31 2012 9:01PM
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pow_pow~
Posts: 1429 - Karma: 1,804
same for me

Click for larger image
Oct 31 2012 9:39PM
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nopoles
Posts: 2216 - Karma: 886
I'm launching a fix for:

- NSTV Video player size
- NSTV playlist icon positioning
- Homepage navbar bug in chrome
- Possibly fixed the online list pushing into the content area.
Oct 31 2012 10:04PM
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nopoles
Posts: 2216 - Karma: 886
It sounds like her browser isn't accepting the session cookie. Has she tried another browser?

Oct 31 2012 10:07PM
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1337
Posts: 31054 - Karma: 29,248
from what she told me, on her windows comp regardless of browser she cant get on, but with her laptop (mac osx) it works fine

I knew it'd be something client side, just wasn't sure which
Oct 31 2012 10:25PM
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nopoles
Posts: 2216 - Karma: 886
I managed to log in as her from my pc, so her account is active and working. I've also verified the logs and she did successfully login several times today, and a session cookie was initialized.

Short of actually using her computer I'm not sure what else to try :(
Oct 31 2012 10:32PM
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Bill.Nye
Posts: 4060 - Karma: 2,109
Seems to be fixed
Oct 31 2012 10:32PM
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nopoles
Posts: 2216 - Karma: 886
Yay! Sorry, I couldn't actually reproduce this bug in any of my browsers, but I did notice a 3px difference in padding around one of the boxes that could cause the problem.

If it's still a problem, another member suggested a "clear:both" solution that would also work.
Oct 31 2012 10:39PM
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Bmo.
Posts: 4907 - Karma: 2,667
Its gone! Thank you!
Nov 1 2012 8:10AM
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rudager
Posts: 11335 - Karma: 4,624
It's been happening since that last update awhile back. But I kept getting an update page every time I click my threads on mobile. I simply refresh the page, and I have my threads again, it's just a little annoying.

Click for larger image

Running Chrome on iOS 6
Nov 1 2012 8:58AM
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MacMahoooon
Posts: 9009 - Karma: 3,305
Weird because that isn't even the offline page we used for this upgrade. Cache clear and see if that helps
Nov 1 2012 9:03AM
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dethor
Posts: 40 - Karma: 519
I can't access the homepage's bottom menu since new content keeps on getting loaded and is pushing the menu further down the page.

Nov 1 2012 9:45AM
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rudager
Posts: 11335 - Karma: 4,624
Done, and it seems to be working.

Thank you
Nov 1 2012 9:55AM
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will_powder
Posts: 3194 - Karma: 5,445
This is working now! Thanks guys!
Nov 1 2012 1:06PM
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