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REI messed up my skis

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ChiefSkief
Posts: 774 - Karma: 881
So last year I bought a pair of Rocker 2s and I had them mounted at REI I told them specifically were to mount them. This year I am wanting to get a new pair of higher din bindings on them and I noticed that there are small barely noticeable drill holes right behind were they mounted my skis. Now that I have no were to mount my new bindings should I complain to them?
Oct 20 2012 6:30PM
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shane.t
Posts: 729 - Karma: 364
Yes my i got 3 pairs of free skis because they kept fucking up the mount OVER and over so yes complain
Oct 20 2012 6:36PM
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-emile-
Posts: 6612 - Karma: 8,592
they fucked up on your first mount.
Now you want to change your bindings and have no where to mount them. It is their fault and you are in the right to complain.
However there is no proof that they did those holes so I do not know if they will take responsibility.

good luck
Oct 20 2012 6:37PM
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ChiefSkief
Posts: 774 - Karma: 881
My mom has a membership rewards thing there so it may be on purchases.
Oct 20 2012 6:39PM
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Banane.
Posts: 3102 - Karma: 414
That's why I keep all my receipt, when they fuck it, I go to the shop an explain the situation, be calm, don't be a dick like I want new ski, you fuck the mount you own my some new, just be calm and be clear.
Oct 20 2012 6:52PM
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Gmart
Posts: 1634 - Karma: 273
You can mount a ski 3 times. that being said, they just fucked u a mount. say something, as long as you have receipts you should be good. In my shop our marker jig was off 1 mm. Kid noticed, we gave him a new pair of skis. Shops will replace them
Oct 20 2012 6:54PM
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ChiefSkief
Posts: 774 - Karma: 881
I'm going there now and I'm not the kind of person to get mad at people I'm public so that won't be a problem
Oct 20 2012 6:56PM
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masterhatin
Posts: 630 - Karma: 53
If your mom is an REI member you should be golden. if you're a member you dont even need a receipt to return an item. i fucking love REI!
Oct 20 2012 6:56PM
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ChiefSkief
Posts: 774 - Karma: 881
Thanks for the advice everyone I will let you know what happens
Oct 20 2012 6:59PM
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K-Thomas
Posts: 2700 - Karma: 604
were ≠ where



but seriously, let them know about their error. hopefully they take care of you like they should.
Oct 20 2012 7:05PM
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.RYAN66
Posts: 5381 - Karma: 235
Well what do you expect. You let REI mount your skis
Oct 20 2012 7:06PM
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ChiefSkief
Posts: 774 - Karma: 881
There gonna hold onto my skis until they find the paper work on them and they said to think about what I want.
Oct 20 2012 7:29PM
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NotGhood
Posts: 2809 - Karma: 1,255
get afterbangs
Oct 20 2012 7:46PM
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klayer_9
Posts: 2037 - Karma: 188
REI is legit for the most part. Once i had to tell the guy at least 3 times I wanted my bindings "center mounted" he had trouble wrapping his brain around the concept at first.
Oct 20 2012 7:53PM
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ChiefSkief
Posts: 774 - Karma: 881
Hahaha I have afterbangs and I know they don't understand the concept of a center mount!
Oct 20 2012 7:58PM
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freeskibum82
Posts: 6355 - Karma: 5,055
easiest way to get mounted right.. BLACK SHARPIE A LINE WITH "MOUNT HERE" pointing to it....
Oct 21 2012 6:33PM
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GEORGEzimmerman
Posts: 1473 - Karma: 440
i have the same issue r they just gonna replace with the same skis or dif ones or what

Oct 21 2012 6:36PM
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Splice.
Posts: 1381 - Karma: -192
They mounted my skis WAAAAY back.
Oct 21 2012 6:44PM
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GEORGEzimmerman
Posts: 1473 - Karma: 440
cus they saw what a gaper u r and you would fucking kill yourself if they were centered. plus u never ride switch anyywas so it dont matter. go home splice
Oct 21 2012 6:47PM
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Splice.
Posts: 1381 - Karma: -192
Calm down. I made a comment on a thread, my comment was relevant, and you proceeded to instigate.

If you ask me, it's pretty immature.
Oct 21 2012 6:52PM
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bighomieflock
Posts: 2040 - Karma: 2,445
Ok Steve.
Oct 21 2012 7:13PM
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GuacamoleMane
Posts: 1421 - Karma: 2,013
immaturity? you are certainly one to talk
Oct 21 2012 7:24PM
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GEORGEzimmerman
Posts: 1473 - Karma: 440
i keep forgetting splice is steve, damn
Oct 21 2012 7:25PM
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715.
Posts: 609 - Karma: 389
.
Oct 21 2012 8:25PM
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Lucas
Posts: 4881 - Karma: 1,575
Get herpes
Oct 21 2012 8:35PM
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Panda_with_Guns
Posts: 3040 - Karma: 1,620
Get slurpees
Oct 21 2012 9:05PM
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GayWolf420
Posts: 37355 - Karma: 119,589
Well you went to REI to get skis mounted. There's your first problem.
Oct 21 2012 9:14PM
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acc
Posts: 4122 - Karma: 222
This thread is full of plain old stupid. I wish we could multi quote
Oct 21 2012 9:15PM
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division.bell
Posts: 2762 - Karma: 1,905
How has this picture not yet been posted in this particular "REI fucked up ____ skis" thread?

Click for larger image
Oct 21 2012 9:16PM
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GuacamoleMane
Posts: 1421 - Karma: 2,013
HAHAHAHA ive never seen that
Oct 21 2012 9:17PM
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TACO-DOG.exe
Posts: 11988 - Karma: 12,261
HAHAHAHAHA oh man how could you even fuck that up? is their shop tech fucking retarded?
Oct 21 2012 9:20PM
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Gmart
Posts: 1634 - Karma: 273
Was waiting for this hahaha
Oct 21 2012 10:17PM
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Heart
Posts: 6156 - Karma: 3,462
dear god
Oct 21 2012 10:20PM
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bnewbs6
Posts: 1919 - Karma: 1,463
Face palm.jpg
Oct 21 2012 10:29PM
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Panda_with_Guns
Posts: 3040 - Karma: 1,620
Eat sweet peas
Oct 21 2012 10:37PM
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Che~
Posts: 2108 - Karma: 296
Click for larger image
Oct 22 2012 10:13AM
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dompuch
Posts: 1448 - Karma: 1,184
yeah dude thats fucked up, REI is gay
again good luck
Oct 22 2012 12:36PM
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.RYAN66
Posts: 5381 - Karma: 235
thats not even possible with a real jig, more then likely they just layed them on there for the picture.
Oct 22 2012 2:34PM
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twsnow22
Posts: 1285 - Karma: 488
rei has always done a great job on my skis..true center every time..and there is always 50% off coupons so mounts are like 15$...just DRAW A LINE.

Oct 22 2012 2:54PM
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TOAST.
Posts: 7474 - Karma: 35,953
Thats what I was thinking, but if they were just laid on there wouldnt the breaks be pushing them off?
Oct 22 2012 2:57PM
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maximiliaan
Posts: 7711 - Karma: 2,857
hahaha
Oct 22 2012 3:00PM
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Casey
Posts: 7840 - Karma: 24,150
reis policy is 100you percent satisfaction gauranteed, thats why people bring their 20respective year old tnf jackets in and walk out with brand new ones. this situation is a grey area for new skis though its not like they are unusable now, they just put extra holes and covered it up. this affects resale and/or longevity of the ski, effectively costing you money. this is how i would lay it out to them if it were me
Oct 22 2012 3:39PM
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steezywannabeezy
Posts: 990 - Karma: 690
That's what I was thinking, but they aren't doing themselves any favors.
Oct 22 2012 3:50PM
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cobra_commander
Posts: 16909 - Karma: 4,686
100% return policy, no questions asked. I have not bought climbing shoes or pants in 5 years.
Oct 22 2012 3:53PM
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