Replying to Skistore.se reputation?

Hi nsers I was wondering of any of you guys have bought from skistore.se in Sweden online? If you have how was your experience? I bought a bdog the seconded week in September and it still hasn't arrived I'm getting worried I've also emailed them about it and they say they haven't got there shipment from orage yet which is hard to believe bc multiple other retailers have. So if any of you have bought from here are they reputable or not?