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ITunes Trouble - Someone Help Me +K

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Loco-Deer-Slayer
Posts: 1401 - Karma: 701
Just downloaded "The Eighty Six" and want to watch it but iTunes is being a bitch. Ever since I updated to newest version I can't play any of my movies. I repeatedly get this message....



Apple store is closed today otherwise I would just go in and see what they could do. I have done these troubleshooting options to no avail (http://support.apple.com/kb/TS1389).

Anyone dealt with this? From doing some internet research it seems like a fairly common problem but I can't solve it.

+K for helpful answers
Sep 16 2012 6:08PM
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paco5555
Posts: 456 - Karma: 102
have you transferred all your itunes info from a different computer recently? that's what happen to me...but if you bought it on the certain computer you are trying to watch it from...then that's weird
Sep 16 2012 10:18PM
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gravel
Posts: 5524 - Karma: 42,383
send me the movie file and i'll check it out.


ha, kidding. if you can find the location of the video, try opening it with a program called VLC player, you can find it online for free.
Sep 16 2012 10:23PM
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Jeebus.
Posts: 4904 - Karma: 5,823
if you haven't authorized your iTunes account on your computer that could be, especially if you originally downloaded it on an iPhone or something, hopefully thats helpful
Sep 16 2012 11:37PM
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Loco-Deer-Slayer
Posts: 1401 - Karma: 701
I figured it out. Something was wrong with my Quicktime Version. I had to reinstall another version, and everything worked.

Thanks for the input thought. +K to all.
Sep 16 2012 11:49PM
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