You had a problem with a hoodie so we sent you 2 free hoodies and you're bad-mouthing us? We have a year warranty on all our products, and happily replace anything that would break.... not sure what else we can do to please you...
We are constantly doing everything we can to improve everything we make and always listen to customer feedback. This year we're putting huge #8 SBS tooth zippers on all our hoodies to beef them up as much as possible.