Replying to Meaningful Customer Service (Saga)
Might be mean nothing to some people but I decided to drop a quick note on the wonderful service I just received from Saga.
I ordered a OG Logo hoodie and it just arrived today. Unfortunately, the logo on the front and white logo on the back were already peeling off, straight out of the UPS box. I sent an email today with my tale, mentioning the defect. Got a reply a couple hours later saying that they would send me a replacement while keeping the original one.
Good to know some companies have great support, even over a 30$ hoodie.
Cheers.
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