Cyber Monday - Servers Crashing/Website Traffic
If you were trying to take advantage of our Cyber Monday event then we probably don't need to tell you that the website was and very slow and sometimes not operational at all. It has been a rough 18 hours working with our hosting company to try and get the issues resolved. It comes down to server capabilities and website traffic though. As prepared as we were for this event, and we spent months planning it, we were overwhelmed with the response and the number of people accessing our website. We have been growing at a rapid clip and our hosting company was not prepared for this.
No one is more frustrated than us. Most of us were up before 4AM trying to get this situation resolved and we are still working on it. We know that many of you planned for this and were disappointed you were not able to get the pieces you wanted at the price we offered. So we are going to relaunch this event to inclu...
de the 50% discount that was supposed to be available at 6:00PM MST. That is when even more people bombarded Jiberish.com and the site went from being slow to not working at all.
Regardless if the website is operational tonight and you are able to purchase items on Cyber Monday or not, we will still bring this event back in the next few days once we have a server solution that we are confident that can handle the surge we saw today. We will hold our end of the bargain and make sure you can have an opportunity to take advantage of it.
Apologies for those of you who waited patiently by the computer. We will get you taken care of.
Regards,
Jiberish