Proof, An email from someone at bell:
Dear (customer name),
Thank you for choosing Bell as your mobile service provider. We want to inform you of a change that may impact your wireless account.
Due to a system limitation your data usage and associated data charges may have been understated on your past bills. A system update was made on May 24, 2012 and as a result the actual amount of data that you use and the corresponding charges will be reflected on your future bills. You will not be charged for any past data used above your data bundle.
We want to ensure that you have time to monitor how much data you use in a given bill period. Therefore, you will not be charged for any data used that is above your data bundle until October 1st, 2012. We encourage you to monitor your data during this period to give you the opportunity to adjust your rate plan or bundle accordingly to ensure that you are getting the best possible rate based on your needs.
You can monitor your usage anytime in two simple ways:
- Download or select the Self serve app from your mobile
- Register or log in at bell.ca/mybell If you require more information visit bell.ca/info, dial *611 free from your mobile or call us at
1 800 667-0123 .
Sincerely,
Andy Wright
Vice President, Loyalty
Bell Mobility
Thank you for choosing Bell as your mobile service provider. We want to inform you of a change that may impact your wireless account.
Due to a system limitation your data usage and associated data charges may have been understated on your past bills. A system update was made on May 24, 2012 and as a result the actual amount of data that you use and the corresponding charges will be reflected on your future bills. You will not be charged for any past data used above your data bundle.
We want to ensure that you have time to monitor how much data you use in a given bill period. Therefore, you will not be charged for any data used that is above your data bundle until October 1st, 2012. We encourage you to monitor your data during this period to give you the opportunity to adjust your rate plan or bundle accordingly to ensure that you are getting the best possible rate based on your needs.
You can monitor your usage anytime in two simple ways:
- Download or select the Self serve app from your mobile
- Register or log in at bell.ca/mybell If you require more information visit bell.ca/info, dial *611 free from your mobile or call us at
1 800 667-0123 .
Sincerely,
Andy Wright
Vice President, Loyalty
Bell Mobility
Enjoy Your Summer of free data!
