Replying to Is Ninthward still in business?

The reason I am asking is due to the fact that I won a 3rd Rail Jam stop in February of 2011 and was supposed to receive a setup and have yet to see it. It's been over a year now and I have not gotten anything from them. I have been in contact with them but seem to be giving me the runaround keep telling me how they have changed factory locations, etc...this was a few weeks back. Now, I am getting no response from them. I think it is pretty wack of them, especially since I won the last stop of the year last season and there are kids that won at earlier stops so have been waiting since 2010 basically to receive their ninthwards, as promised. Bad for the company image Ninthward. Really f'd up of Ninthward!