Replying to Boot Fit Help (Not the most threadworthy, just need some help)

I posted this in the guide on how to fit boots, then realized that maybe I would get some more/different help if I made my own thread. Sorry for the wall of text.

Alright guys I'm going to need some boot fit help here.

Hopefully I don't sound like a gaper or something like that because I'm not, it's just I've never skied so hard and been on skis so many days out of the year so boots weren't the most important thing ever. BEFORE if a boot didn't fit perfect, I didn't ski on it too much to make it hurt. Since I ski basically every day now though I find they're one of the most important things in my ski set-up.

Alright, well first off I'll try to keep this short, even though I know it will turn out to be pretty extensive.

Ok, so back in August I was looking around to get some new ski boots, but I was on a low budget. (not the best time to buy new ski boots I know). Well, me not thinking, I bought boots online. I wore them around my house a little and they felt fine. Then I skied on them about 5-10 times and I got the most horrendous shin-bang ever. It literally felt like someone just ripped all the muscle off the bone in my shins. Later then I did some quick sizing tests that were stated in the OP and I realized that these boots were HUGE on my feet.

I decided that since I'm going skiing basically every day that I'm really going to need to invest and pick up some good solid fitting boots.

A few days ago I went up to my local shop (Zimmermans, for anyone that knows it) and got my foot fitted for a boot. I had my foot measured and the employee went out back and brought out a pair of Dalbello Krypton's. Last years Kingston ones. He had me put them on, and after reading stuff about people having their boots fitted for the first time, I knew they were going to feel tight in comparison to my jumbo boots that I had before. So the worker had me wear them around the shop for about 5 minutes and they felt great! I told them they felt perfect.

So I bought the boots and he told me to wear them around for 5-10 minutes at my house the day before I go skiing again. So I did that, then the next day I went, and could only ski for about an hour because I had stuff to do later. The boots felt really good for about a half hour and then for the next half hour my feet felt kinda tingly.

I went back to the mountain today and after about 2 runs I couldn't feel my feet. So I tried everything out adjustment wise. I tightened them as tight as they could go, still was losing circulation. Next I loosened them all the way and was still feeling numb.

My local mountains shop was open, and since it was Christmas I knew that I wouldn't be able to make it up to Zimmermans until tomorrow. I told the boot fitter at my mountains shop, my story and he looked at my feet and noticed that my feet are on the wider side and that the kryptons have a more narrow footbed. He then put in an insert and told me to wear it around for 5 minutes to see if I felt any difference. Well it felt fine, but so didn't the boots at first when I walked around in them. He was saying that either the worker at Zimmermans just wanted to sell me that pair of boots because he'd had them sitting around, or he didn't have wider feet so he didn't really even pay attention to the width. If I'm going to be spending upwards of $400 on boots I would expect him to pay attention to the width though...

Well other than those inserts what other options do you think I have?

I'm going up to Zimmermans tomorrow and am going to see what they say they can do for me. I'm just wondering how I should go into the shop too. Should I be expecting them to do something for free because they didn't fit me correctly in the first place? Or is it somehow my own fault? Is there any other solutions that a ski shop can do to fix a boot? I bought the boots around 3 days ago and have skied in them twice so there's no way they can give me a refund or get me a different pair of boots right? I wouldn't expect them to do that, but I feel like if that's what it has to come to then isn't it their fault in the beginning for not fitting me right? Am I wrong or am I right? I'll keep you guys updated when I go up there tomorrow morning.

Any help whatsoever will be greatly appreciated. I'll always give out +K too. Thanks a ton guys!