So I just bought a pair of Bluehouse MR skis with the bindings included, shipped in beautiful condition and I was super stoked. Side information: I instruct at a small place near home.
I was home for thanksgiving, so I dropped the skis off at a nearby. Specified exactly where I wanted them mounted, and everything went pleasantly enough. I went back to school the next day so my mom was kind enough to drop by and pick up the skis for me.
So I just got home from finals, super stoked to go skiing the past week all I've been doing is counting down the days. Grab my skis to go wax them myself and I realize something is off. Double check to be sure and yep, the freaking shop mounted one of the skis backwards.
So I'm planning on going in to the shop tommorow and raising hell. The really bad part is I'm supposed to start working on monday and I have no skis, which means I'll be on rentals.
Well I didn't make this thread to bitch, I actually came for advice. What demands should I make tomorrow? Should I immediately ask to speak to a manager? Should I demand that they replace the skis because of the loss in value that remounting causes?