Replying to Quest / Century Link can go F itself

seriously, i get that its 2 companies becoming one, but they seriously need to off themselves.

I called to activate internet here in SLC and after getting the run around about which of these companies i needed to talk to i got it activated for 15 bucks a month (speaking to someone that spoke what could just barely be called English from Louisiana)


fast forward to my bill, after being locked into a 9 month contract i come to find out that she was wrong, its 15 dollars off, $45 so the actual cost is 30 bucks a month. (i confirmed with her 3 times that the total was 15) Then what else do i see? their "century link at ease" service added to my bill an extra 13 bucks a month. (note i signed up with quest and no such fee was discussed)

then again at setup some service code was not included so calling the number on the information sheet the guy flat out told me that he works for century link and i need to call quest. i nearly blew up, upon explaining to him that the PAPER IN MY HAND said to call this number for setup assistance. his reply was to "get in touch with my local provider"

sweet blog dude i know,

any other NSers have the pleasure of dealing with this company?