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Hey guy i got some brand new FT Twall hot doggers for camp and decided i would take the liners out to move the buckle back, just to find out my left boot has no active shock absorber foot bed. i attached a pic below. what should i do i contacted FT yesterday and was told i was lying which made me freak out and get pissed off about it. i contacted the store i got it from and they said to contact full tilt. right now i am extremely pissed off at FT as a company and not willing to give me the part they clearly forgot to put in the boot and i have no clue how you forget that, what i should pursue from here?
