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Cant connect to internet

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LittleFoot
Posts: 1667 - Karma: 57
hey, we just got hughes net at our cottage and i can connect on my computer, but my friend cant on his. does anyone know how i can fix this? thanks.
Mar 19 2011 7:39PM
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Troy.
Posts: 5070 - Karma: 12,549
Be as vague as possible. That'll definitely help NS solve your problem.
Mar 19 2011 7:48PM
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come_at_me_bro
Posts: 494 - Karma: 19
hahaha this
Mar 19 2011 7:49PM
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LittleFoot
Posts: 1667 - Karma: 57
sorry, i dont know much about these kinds of things. is there anything i can try to make it work? Ive tried resetting the router and restarting the computer. it connects locally but not to the internet. could be the modem maybe?
Mar 19 2011 7:55PM
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InFlamesWeTrust
Posts: 163 - Karma: 16
I'll try to get the details ball rolling. Your computer Mac or Windows? How about your friend's? Is the network password protected or not? Make of each computer? Any other computers that can or cannot connect other than those two? Have you tried diagnosing the connection using Windows if that's the OS being used? Have any phones etc. that can connect? Can't think of everything right now but give as many details as you can
Mar 19 2011 8:53PM
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LittleFoot
Posts: 1667 - Karma: 57
thanks i appreciate the help.

we have 3 laptops here right now, 2 are windows and 1 is a mac. the mac works and so does one of the windows though. the one that doesnt work is a windows and the make is a toshiba if that helps at all. and i tried connecting it directly to the router but that didnt work either. the network is password protected.

could it be the encryption or whatever its called that needs to be changes?
Mar 19 2011 8:58PM
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.Emerson.
Posts: 1548 - Karma: 16
Just gonna ask the obvious here....has the password been entered on your friend's computer?
Mar 19 2011 9:01PM
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LittleFoot
Posts: 1667 - Karma: 57
yeah it says that it cant connect and it starts counting down from 60
Mar 19 2011 9:06PM
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Heinzler
Posts: 1931 - Karma: 125
when it reaches 1, the world is gonna end
Mar 19 2011 9:11PM
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InFlamesWeTrust
Posts: 163 - Karma: 16
Is it Windows 7 or a different version? If it's Vista or 7, when it's connected to the local network, try right-clicking the connection and clicking status, then diagnose, or if it's XP you may see repair. See what happens when you do that.
Mar 19 2011 9:14PM
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Lt-Aldo-Raine
Posts: 2309 - Karma: 120
This is really obvious but i didn't know the first time i had this problem. On mine (sony vaio fw) there is an actual switch to turn on/off wireless. Look for one on yours. You might have accidentally hit it.
Mar 19 2011 9:24PM
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InFlamesWeTrust
Posts: 163 - Karma: 16
Without the wireless being on he wouldn't have been able to connect locally to the network wirelessly, which is what he said he tried first. If it was off it would only have worked as a wired connection
Mar 19 2011 10:14PM
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AWALLRUS.
Posts: 5762 - Karma: 223
another metal fan on NS?
Mar 19 2011 10:15PM
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InFlamesWeTrust
Posts: 163 - Karma: 16
Yes indeed
Mar 19 2011 10:15PM
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